Putting customers front and centre
Drawing on the expertise of colleagues from across the business, this is where we create exciting new products and propositions and devise the best ways to take them to market.
From the Marketing teams who design our customer propositions, to those in Brand who package and promote them, this is where some of our best ideas are brought to life.
Latest Vacancies
Consumer Communications Manager
External Affairs – London, United Kingdom
Location: London, hybrid working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
At…
Customer Journey Testing Specialist
Consumer – Stoke on Trent, United Kingdom
Location: Stoke site 4 days per week
Working hours: Full time 37.5 hours
Salary: Excellent basic salary plus bonus and Vodafone benefits
At Vodafone UK we believe…
GTM Manager
Consumer – London, United Kingdom
Location: London, The Speechmark (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)
*Hybrid
At Vodafone UK…
Our Consumer teams
Within Consumer, there are a number of different areas you can join:
Brand and Marketing
This team ensures that our marketing and brand strategy delivers on every level. They launch and run campaigns, develop content, lead on customer engagement and manage a variety of exciting sponsorships deals, including Wimbledon, Glastonbury, Boardmasters, Mighty Hoopla Festival, Kendal Calling, BST Hyde Park, and the Welsh Rugby Union,
Commercial Operations
This is where we define the operational strategy behind every product, every process, every partner relationship and every customer journey we create. It also includes our frontline Customer Service, Retail and Contact Centre teams.
Digital
As our largest sales and contact channel, Digital is at the heart of everything we do. Specialists working in a dynamic, agile environment enable us to react quickly to the market, delivering amazing customer experiences and great commercial results.
Planning, Risk & Governance
Nothing goes live until this team says so. They ensure each new proposition we bring to market has a seamless launch and delivers a brilliant customer experience. They also keep an eye on our investment portfolio, ensuring it's accurate, up-to-date and delivering maximum return on investment.
Proposition, Product and Commercial
Developing exciting new products and propositions, our teams here ensure we can deliver the best possible experience – and maximum value – for our customers, while also achieving the strategic and commercial objectives of the business.
Where we work
Of course, where you work will depend on the particular job you do. But many roles are now offered on a 'hybrid' basis, combining days in the office with time spent working from home. Click below to find out more about our Newbury HQ campus, the Speechmark – our Digital Hub in Southwark – and other key Vodafone locations.
Learn more