Vodafone Group Careers

Want to know more about our operations in a specific country?

Please choose a location from the list below. If your chosen location doesn’t have an active link to additional careers information, you can still find jobs for the location here.

Connect customers to a better future

We believe that great service begins and ends with the customer. That means being there whenever they need us, to provide great advice and support and resolve any issues they might have. 

With some 18 million customers, that's a tremendous challenge, of course. And it takes a big and diverse team. But whether you join us on the frontline or in a specialist role behind the scenes, you'll never be far from the action.  

Our Customer Service teams

There are a number of different roles within our Customer Service teams based in our Stoke-on-Trent Centre of Excellence office:

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Specialised Support

With technology, things can occasionally get a little tricky. That’s why we have the best support team on hand to help customers who need more in-depth tips and advice. Then there's our Customer Relations team who take care of customer complaints. Both have a crucial part to play in what we do.

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Other Opportunities

From Billings and Operations to Forecasting & Planning, we have numerous teams behind the scenes providing expert insight and support to our Advisers so they're better prepared to solve our customer problems. For ambitious Advisers, that also means lots of opportunities to progress.

Latest Vacancies

Customer Account Security Manager

Vodafone Business – Newbury, United Kingdom

Location: Various (Hybrid)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
At Vodafone UK we…

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Service Designer

Technology – Newbury, United Kingdom

What you’ll do

Title: IoT Service Designer and Delivery
Location: UK
Band/Grade: G12
Org Unit: Connectivity Product Management
Reports to: Senior Technology Product Owner

As IoT…

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Retail Adviser 40 hours/week - Reading

Consumer – United Kingdom

Location: Reading
Salary: £ 11.44 per hour + competitive uncapped bonus
Hours: 40 hours per week
Do you want the chance to build a career in retail?…

Apply now
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Where we work

Join us a Home-based Customer Adviser and you won't have far to travel to work. In many other roles, it's also possible to work remotely or on a hybrid basis. If you prefer the buzz of the office, however click below to find out more about our Newbury HQ campus, the Speechmark, our Digital Hub in Southwark, and other key Vodafone locations.

Learn more