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Applying to work with us
How does it work? What’s the process? How can you make sure your application stands the best chance of success? Is our recruitment process fully accessible? Here, we’ll tell you everything you need to know about applying to work with Vodafone.
The application process
It takes hundreds of roles, at every different level to make our UK business a success. Our application processes vary depending on the type and level of role you’re applying for. So, what can you expect?
Online applications are required for all our roles. Many will ask you to attach your CV as well. We’ll want to speak to you, so if you’re successful you can expect to be asked to come to a telephone, virtual and/or in-person interview or assessment. For some roles there may be a test, or series of tests, designed to let you showcase your technical skills.
Hints and tips – CVs
If you’re a little daunted at the prospect of applying, don’t worry. Our recruiters review lots of applications each year and they have put together these helpful hints and tips for you to make sure you showcase your best self.
Double check what you’ll need to make your application. Some positions may only require a CV. For others, you may be asked to complete an application form that includes specific questions instead. Make sure you know exactly what’s required in advance, so you are properly prepared.
Give yourself plenty of time when you are completing your application to check – and double-check – that you have included everything that’s been asked for.
You may well have a CV already – but it is always worth making sure that you have optimised it to highlight the things that are relevant to the job you’re applying for. Take another look at the job advert and ensure you include information that is a requirement of the role and shows why you would be a great candidate.
You should be aiming for a CV that is clear and well laid out. In general, two sides of A4 is the best length, but don’t worry if your CV is longer. Make sure all your essential details (name, contact details and location) are clear and at the very top of your CV.
When reading CVs, recruiters spend the most time reviewing your previous experience, so make sure this takes centre stage and is clearly laid out.
As well as your essential information, contact detail and experience, you can also provide links to portfolios and online profiles, but make sure the content is relevant. Some people like to use a ‘personal summary’. If you do this, try and focus on factual evidence that covers things you have done, rather than a description filled with buzzwords.
Remember, you don’t need to include personal details like your age, gender or marital status. We recommend that you avoid providing personal or contact details of your references. We don’t need them at this stage, so a clear ‘references available on request’ is enough.
This is an important part of your CV. Clearly indicate your role title, company name, length of service and then detail the key aspects of your role, as well as any great achievements. Where possible break up large volumes of text with bullet points so the information is clear to the reader. Include any specific skills or qualifications you have gained anywhere that you think is relevant to the role you are applying for.
We also want an insight into the real you, so don’t be afraid to let your personality shine through. You could include your general education (but be sure not to list all subjects and grades if they are not applicable to the role). Also, tell us about your passions – what do you love? This could be hobbies, interests, volunteering or anything else.
- Only include relevant information to the role
- Check, double check and check again
- Focus on the things you have done and the value you have added
- Don’t overdo the buzzwords
- Let your personality shine through
- All information provided is truthful and correct
Hints and tips – Interviews
In most instances, there are at least two interview stages; a telephone interview and either a face-to-face interview or a virtual interview. Some roles may hold additional interview stages or conduct role-related activities or tests to further assess your ability for the role. These could include presentations, technical testing or sales-based scenarios.
Preparation is key. Naturally, interviews can be a very nerve-wracking experience but, as with anything, preparation (and practice) makes perfect. Set yourself up for success by adequately preparing ahead of the interview.
Whether you are interviewing on the phone or on a video call, remember these tips.
Consider your surroundings: make sure you’re somewhere quiet where you won’t be disturbed. For video calls, make sure your background is professional and won’t distract your interviewer in virtual interviews. And don’t forget to make sure you’re somewhere with a good Wi-Fi connection.
It may sound silly, but you can hear a smile. Smiling whilst talking to someone on the phone changes your tone of voice and helps to convey your enthusiasm and interest. Your body language can also help too – slumping on the sofa will come across in your tone and it could sound like you are uninterested in the interview.
Telephone or video interviews are great occasions to ask some questions and take some notes. This is an opportunity to get some great research directly from an existing employee. The answers you receive could shape conversations you have with the hiring managers and help you stand out against other candidates.
Nerves can strike all of us unexpectedly. Don’t let them get the better of you – make sure you listen carefully to the question and try to focus on the key words to make sure you know what kind of answer your interviewer is looking for. If you’re not sure, ask for the question to be repeated. Don’t forget to breathe and take a moment to pause and think about your response. Those few seconds can really help to gather your thoughts and provide a great answer.
You can have the best example from a previous experience in the world, but if you don’t communicate it properly, the impact could be lost. Structure your answer – we often recommend following the STAR technique: Situation, Task, Action and Result to help you provide as much information to the interviewer as possible.
Always answer truthfully – ensure that all the information you are providing to an interviewer is accurate. It’s tempting to want to sound like the perfect candidate, but remember we often look for potential, including those who acknowledge their areas of development and are willing to learn and grow.
You want to make sure your interview stands out against the other candidates. Sometimes the thing people remember most is the end of your interview, so be sure to end on a positive note. You should have the same energy leaving the room or ending your call, as you did when starting the interview. Thank the interview panel for their time and say a sincere goodbye.
We hope you give it your best shot and you get the role you want. But whatever the result, our recruiters will be in contact with you to provide you with feedback that you can use in future applications. We want every interview with us to be a useful and positive experience, whether it’s successful or unsuccessful.
- Research the company and the role
- Familiarise yourself with the job description
- Anticipate questions and plan ahead
- Practice, so your answers become more conversational
- Calm your nerves
- Plan your journey (if face-to-face)
- Dress appropriately
Talent community
Our talent community consists of people who are interested in working with us in the future. By registering with us, we can keep you in mind as we continue to grow and send you updates about any exciting new opportunities that come up.
Sign up nowTell us about your reasonable adjustments
At Vodafone, we really recognise and value the potential, talent, and contribution that people with disabilities add to our organisation. We are on a journey to design an inclusive application process for people with disabilities and we are learning every day. We want you to have the best experience possible with us and that starts right at the very beginning.
Learn more about how we support colleagues with disabilities.
If you have an accessibility request or require any reasonable adjustments for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please let us know by either emailing ukrecruitmentsupport@vodafone.com or calling 07342 088598.
We’ll need the following details:
- Your full name
- Your preferred method of contact (email or telephone) and your contact details
- Is your query relating to a specific role you’ve applied for? If so, please provide the role title and reference number (the reference number can be found in brackets next to the role title.)
- Information on the accessibility required or any additional support needed
For information about how Vodafone processes your personal data, please see our Vodafone UK Candidate Privacy Statement.
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