Vodafone Group Careers

Want to know more about our operations in a specific country?

Please choose a location from the list below. If your chosen location doesn’t have an active link to additional careers information, you can still find jobs for the location here.

Be our first point of contact

For our Contact Centre Sales teams, everything starts with a 'why?'. We connect people. To their friends, family and loved ones. We provide products and services that enhance and enrich people’s lives.

That purpose starts with the environment we create, we get it done together, we experiment and learn fast, we empower our people to innovate and create. You can join our business, flourish and prosper. All we need is you and your desire to succeed.

Our Centre of Excellence teams

There are a number of different roles within our Contact Centre operations.

A woman smiling whilst sat at her desk wearing a headset

Inbound Sales Advisers

Whether they're asking about broadband deals, looking for a new SIM or even thinking of leaving us, you'll be a main point of contact for both new and existing customers, ensuring they get the best advice and service possible

A woman smiling whilst sat at her desk wearing a headset

Webchat Advisers

We aspire to be a brand our customers love. Here, you'll see every interaction as a chance to strengthen our relationships with them, using solution-based selling and offering products and services that meet their individual needs.

A man smiling whilst sat at his desk wearing a headset

Team Leaders

Put your people skills to the test by managing and motivating a team of 10-12 Advisers, helping to shape and create an environment that is open, collaborative, agile and entirely focused on delivering the best customer experience.

A man on the phone at a call centre office experience

Support Roles

As well as the teams helping customers directly in our Contact Centre, there are many other opportunities to support them in areas such as Billing and Operations, Forecasting and Planning and our Customer Experience team, to name just a few.

Latest Vacancies

Contact Centre Sales Adviser - Stoke-on-Trent

Consumer – Stoke on Trent, United Kingdom

Job Title: Sales Adviser - Stoke-on-Trent
Location: Stoke-on-Trent Contact Centre - Office Based
Salary: £24,640 plus uncapped commission
Working Hours: Full Time 37.5 hours a week - Monday…

Apply now

Webchat / Live Chat Sales Adviser - Full Time - Stoke-on-Trent

Consumer – Stoke on Trent, United Kingdom

Start date: 3rd June 2024
Salary: £24,640 Basic Salary plus £4,100 uncapped commission and Vodafone benefits.
Hours: 37.5 hours a week - Monday to Sunday Shifts…

Apply now

Engineering Authority - Data

Technology – At Customer Location, United Kingdom

Location: Sizewell C - Leiston, Suffolk
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Mon to Fri
Who We…

Apply now

Where we work

Our Contact Centre in Stoke-on-Trent has been home to our sales teams for over ten years. It was built with the most efficient of materials and its rainwater reclamation system (which harvests and reuses rainwater from the building and car park) makes it one of the most economical buildings in the city.

We have recently hired over 300 team members into our new sales centre of excellence, offering the very latest training facilities for our customer service and retail teams.

You can find out more about our Contact Centre, as well as our Newbury HQ campus, the Speechmark – our Digital Hub in Southwark – and other key Vodafone locations.

Learn more

Hear from our people

We thought the best way to share what it's like to work at our Stoke-on-Trent location was to ask some of the team that work there now. Watch the video to find out more.

Video play icon A woman talking in the inside of the Vodafone Stoke office

Insiders' view

We thought the best way to share what it's like to work at our Vodafone contact centre in Stoke-on-Trent was to ask some of the team that work there now.  Watch the video to find out more.

Video play icon Lauren Trigg

Career Story - Lauren Trigg

Learn about Lauren's career at Vodafone so far.