Albania 
Czech Republic 
Deutschland 
Greece 
Ireland 
Italy 
Luxembourg 
Portugal 
Romania 
Spain 
United Kingdom 
Asia-Pac Middle East 
Turkey 
DR Congo 
Egypt 
Ghana 
Lesotho 
Mozambique 
What happens when you put yourself in the customer's shoes?
For Grace Prior, that's the foundation of delivering great customer experiences.
Working in CX Delivery at Vodafone Ireland, Grace plays an important role in ensuring customer needs remain at the centre of how we deliver. In this Employee Spotlight, she shares her career journey and why understanding the customer's perspective can make all the difference.
Alongside sharing her career journey, Grace also gives us a glimpse into the person behind the role, from her passion for baking to a series of quick-fire answers that help us get to know her a little better.
🎥 Watch the full spotlight below:
