From IoT to Impact: Driving Sales Success at Vodacom

During my time at Vodacom, IoT has gone from foundational deployments to a true business enabler, becoming integral to industries from manufacturing to logistics. Our IoT portfolio has expanded to offer critical tools like SIM Management, Fleet and Fuel Monitoring, and Push to Talk (PTT), all designed to boost operational efficiency for our clients.

In addition, we are at the forefront of delivering Mobile Private Network (MPN) solutions. We’ve already completed one MPN deployment and are seeing a growing pipeline, particularly in collaboration with oil and gas, ports, industrial and manufacturing customers. 

A bit of my background here

Starting as an IoT Solutions Specialist in 2019, my role was critical to support the deployment of foundational solutions and the launch of IoT.nxt to establish Vodacom’s IoT presence in Mozambique. By 2022, I transitioned to Senior IoT Business Development Specialist, introducing new products and leading complex IoT deployments, including our Push to Talk and Checkmob solutions. This work helped earn our team the CEO Award for Best Team in 2022, a testament to our commitment to excellence.

In my current role as Sales Manager for FMCG, Transport & Logistics within Vodacom Business Mozambique, I manage a portfolio of large enterprise clients, focusing on delivering customised solutions that drive growth and enhance customer satisfaction. Our team collaborates with internal and external stakeholders to introduce and implement innovative products and services that meet our clients' evolving needs.  

One of my Vodacom highlights, The Picanto Cup race

In 2023, Vodacom proudly joined The Picanto Cup as a lead sponsor, bringing our brand to life in the racing world. This year-long series gave us the chance to connect with our community and showcase Vodacom’s innovative spirit. As co-captain of our team, we coordinated Vodacom’s participation, and the thrill of each race reflected the fast pace and teamwork that defines my work at Vodacom. 

The series of events enabled us to engage with the community and promote our brand in a different way, which I really appreciated. It wasn’t just about racing, it was about representing Vodacom in a dynamic and engaging environment, and connecting meaningfully with customers and the public. The challenge of constantly improving our performance, combined with the fast-paced nature of motorsport, made it unforgettable. 

Collaborating with our team gave me the chance to interact with passionate individuals, both within Vodacom and in the broader racing community. The sense of camaraderie and shared goals, along with the thrill of competition, made each race a rewarding experience. That’s what I enjoyed most about it all: that unique blend of teamwork, strategy, and excitement that motorsports brings.  

While there wasn’t an IoT link during our initial involvement, we plan to incorporate IoT solutions into future races, including Push to Talk (PTT) for real-time communication with the drivers, and fleet management and real-time monitoring to track vehicle performance, safety, and fuel consumption. This will not only enhance our racing team's performance but also showcase the practical applications of IoT in high-pressure environments like motorsports.

Vodacom puts emphasis on the right things

Ultimately, the combination of meaningful work, collaborative teamwork, and a focus on innovation makes my experience at Vodafone Business truly fulfilling. I really enjoy my job, especially the strong emphasis on customer relationships, which enables us to understand their needs deeply and tailor our services accordingly. This approach not only leads to enhanced customer satisfaction but also drives my passion for delivering exceptional results. 

Vodacom’s culture of collaboration and innovation has been key to my career journey. From fostering customer relationships to driving impactful solutions, each day brings opportunities to make a real difference for our clients. With ample support for professional growth and career development, I’m motivated to keep advancing and make a lasting impact, and to position myself for future career growth into executive levels. 

Right now, I am excited to continue to manage the FMCG, Transport, and Logistics portfolio and oversee the end-to-end customer base. As part of a team that is at the forefront of technological advancements, I work with cutting-edge solutions that drive real impact for our clients. I look forward to deepening these relationships and expanding our presence in these key industries. 

Additionally, I am eager to embrace the opportunities presented by digital transformation, particularly through the implementation of Mobile Private Networks (MPN) and advanced IoT solutions. These innovations will enhance our offerings and enable us to address complex business challenges effectively.