The Vodafone Spirit
Together we can. Together, we will create a better future. We network the world. Making it more inclusive and sustainable. We are constantly working towards this. Do you want to, as well? Do you want to grow? Do you really want to make a difference? Then join our team. We live the Vodafone spirit. And these are our principles: Earn customer loyalty, create the future, experiment, learn fast, get it done together.
Earn customer loyalty
We earn our customers’ trust. How? By offering an outstanding customer experience. We make things as easy as possible for our customers with simple products, the best network and top services. We give them what they want and need, every single day.
Create the future
We always ask ourselves: What if? Because this is the only way to develop fascinating products and services. We demonstrate courage for a better future. That is why we are always present in convincing when it comes to technology, networks, connectivity, platforms and service. This is exactly what makes us unique.
We are Europe’s largest mobile and broadband provider. We stand for an inclusive and sustainable digital society. We want to make the lives of a billion people better. At the same time, we will halve our environmental impact by 2025. Our curiosity about innovation creates the future.
Experiment, learn fast
We try things out. We measure our success. We keep the best. And we learn from the rest. This is the only way to be fast. This is the only way we grow.
In a 5G world, Internet of Things has become the biggest platform. It connects everyone and everything with each other. IoT provides benefits for:
- Smart cities
- Health sector
We experiment and develop new technologies. Digital first is our thing.
Get it done together
We make the best of our talents. We transfer and take responsibility. We trust each other. No matter where we work at Vodafone: We are a team. With us, everyone belongs.
Customer loyalty grows from satisfaction and trust. Our challenge: We want to maintain exactly this with our customers over the long term. This requires commitment from all of us.
We can only create customer satisfaction together. All of our colleagues influence the customer experience with their daily work.
During my apprenticeship, I had the opportunity to decide on my own departmental assignments. This helped me to find my strengths and try out new things. In addition, I was able to work from home and even from abroad in the EU.
I have accompanied the agile transformation over the last few years. Mindset was a special focus for me: Constantly reflecting on things and developing them. Transformation is always a journey. We have to try things, learn and adapt in order to evolve. A conscious sensitive retro has become established in all of the teams and is here to stay. This has also given everyone more courage to simply try something out.
Start out as a beginner. Earn money. Gain work experience. Complete a Bachelor’s degree. Try something new. At Vodafone, I am the designer who builds virtual and analogue bridges between generations. I use innovation and technology to connect people.
We develop our culture together
Our culture is alive and we actively shaping it. Everyone participates, just like our motto says: Together we can. Spirit Beat and Spirit Days help us to do this.
Your voice counts. You are part of the culture and can provide helpful feedback. That’s why we run a staff survey twice a year. This is our Spirit Beat. In the process, we critically question ourselves and work to constantly improve things.
The Spirit Day takes place once per quarter. We have time for ourselves and for our own development. There are no meetings on this day, everything revolves around personal development.