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Our doors are always open
We turn customers into fans. We are looking for people who always see things from the customers’ perspective to offer them the best possible experience. You already have experience in sales? Great, then let’s get started start right away.
And if you do not have any experience yet: No problem. Because what truly counts is your interest in our products and services. You make the difference with us.
Join our team
From trainee to store manager: Hendric takes you on his journey at Vodafone. Find out why he feels so at home with us in this video.
Who we are
Our teams are passionate, detail-oriented and diverse. Our customers are always our focus. If they are enthusiastic, then we are too. We work relentlessly to improve our service every day.
Show us what you can do: No matter whether you are just starting out or have experience in sales.
We create customer experiences. This means that we listen carefully, identify, and analyse. This is the only way to find the best solution and the best product.
Everything begins and ends with our customers. We want to gain and keep their trust over the long term. To do this, we need to understand our customers. And reliably provide them with the service they want.
We take responsibility for our customers and colleagues. We work as equals and treat each other with respect.
Is sales your passion? Are you customer-oriented, motivated and curious? Then we have the perfect job for you. Seize your chance. And make the world a better place with technology.
Do you lack experience in the telecommunications industry? Do you love advising customers? But you have never worked in sales? Or are you already a sales expert with a lot of experience? We have exactly the right training system for every profile.
These are our training options:
Basic training for new sales staff, student assistants and trainees
Seminars for experienced sales professionals
Modules for junior managers
Leadership development programmes
What we offer you
We only make a difference together. Versus why we support you – everywhere. You will receive an attractive salary. Benefits include pension funding, insurance, mobility and work-life balance. Plus, many other benefits on top. Curious? Then watch our video.
Grow with us
Develop your career skills with us in the branch chain or an interdisciplinary basis. This is a linear development opportunity in the branch chain. If you match the profile, then you can also start in any of these positions.
What our colleagues say
We want our shop teams to stand out from the competition above all. We want to inspire our customers with our products. To do this, we need the right people in the right roles.
Rivers never go reverse. So, try to live like a river. Forget your past and focus on your future. Always be positive!
Vodafone has strengthened and fulfilled me in every way. I love working with people. I also enjoy making our customers happy. Because I have done my job if they leave the shop with a smile. Vodafone is not just work for me. For me, Vodafone is family.
Vodafone lets me try out new ideas. I especially enjoy achieving goals with my team. We look to the future together. And live the customer experience with our customers. I am only as successful as my team.
At Vodafone, I can live my potential to the fullest. I am constantly grown and I enjoy my manager’s complete trust. Many of my friends and acquaintances also work for Vodafone now and wouldn’t want to miss it.
Bei Vodafone hab ich mich selbst entwickelt und andere Kolleg:innen zu Höchstleistungen gebracht. Das macht mich unheimlich stolz.
Projects and History
All Vodafone shops are climate neutral
The climate crisis is one of the greatest challenges of our time. That is why we are now taking the next step towards climate neutrality. Our own shops are climate-neutral and we were the first telecommunications company in Germany to achieve this. Our green shop concept revolves around environmentally friendly resources & digital alternatives. Plus, we also compensate for the 3,000 tonnes of CO2 produced by our more than 150 Vodafone shops every year.
#SwitchToGigaGreen
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Pure woman pwoer
There are still many professions where people have a gender specific mentality and approach. There are also often more men in the Vodafone shops, especially in managerial positions. To consciously counteract this trend, we tested the first GIGAWomen branch in Düsseldorf for three months in autumn 2019.
“Diverse human resources strategies are essential in tech-focused jobs. Because diversity enables us to respond even better to our customers and to generate new impulses,” says Romina Schiattarella, Area Store Manager, who was part of the pilot. The Schadowplatz branch was staffed exclusively by women and their male colleagues worked in surrounding shops during the pilot phase. The first few days were strange. Because we are used to working in mixed teams. But customers thought it was great, especially the women. Because they prefer to come to female staff with their “stupid” questions. The respect for male staff is sometimes very high in this respect.
Be the boss
Trainees manage a branch: We have once this traditional Vodafone project possible for Vodafone’s young talent once again, despite Covid-19. “We really wanted to revive the Trainees Manage Branches project,” says Area Manager Romina Schiattarella. “During the casting, we selected a suitable Store Manager along with two Deputy Store Managers from among our trainees. The rest of the team served as sales agents.”
Running an entire shop is far more than just theory and practice together. This is real life. The task aims to increase the trainees’ sense of responsibility. This gave them the opportunity to try things out and grow. So, we put our trust in them and show them how valuable they are.
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