Our Privacy Promise

We aim to create a culture where everyone at Vodafone has a clear understanding of how important privacy is to our employees and how to ensure it is respected. Our Privacy Promise sets out the principles that govern our approach to privacy and how we communicate with employees, partners and other stakeholders on relevant issues – such as designing products to protect privacy or assisting with law enforcement.

Vodafone’s privacy principles are:

How we operate

Accountability: Vodafone Group is accountable for living up to these principles throughout its corporate family, including when working with partners and suppliers. We have in place accountable privacy compliance measures and we monitor and enforce our compliance with these principles;

Fairness and lawfulness: we comply with privacy laws and act with integrity and fairness. We will work with the Government, regulators, policy makers and opinion formers for better and more meaningful privacy laws and standards;

Openness and Honesty: we communicate clearly about actions we take that may impact privacy, we ensure our actions reflect our words, and we are open to feedback about our actions;

Access: we allow individuals, where appropriate, and subject to law, to access, update or correct their personal information.

How we manage and protect personal information

Responsible Data Management and limited disclosures: we apply appropriate data management practices to govern the processing of personal information. We choose the partners who participate in processing of personal information carefully and we limit disclosures of personal information to such partners to what is described in our privacy statement or to what has been authorized by job applicants or otherwise permitted by law;

Security safeguards: we implement appropriate technical and organisational measures to protect personal information against unauthorized access, use, modification or loss.

How we design our products and services

Privacy by Design: respect for privacy is a key component in the design, development and delivery of our products and services.

How we make decisions

Balance: when we are required to balance the right to privacy against other obligations necessary to a free and secure society, we work to minimize privacy impacts.

Who we are

Vodafone New Zealand Ltd is the primary controller of your personal information as a job applicant.  We are a member of the Vodafone Group and manage HR operations, including the processing of personal information about job applicants.

Our registered office is 74 Taharoto Road, Takapuna, Auckland 0622. We are registered in New Zealand under company number 927212.

We provide details of how to contact us in the How to contact us section of this privacy statement..



In this privacy statement:

“personal information” is information about an identifiable employee;

“third party” means someone who is not you or us or a part of Vodafone Group;

  “Vodafone Group” means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns  50% or above of the share capital; and

“we/us” and “Vodafone” means Vodafone New Zealand Limited.


The Basics

Personal information we collect about you

Vodafone will collect and process your personal information where it is necessary for a lawful purpose related to our business.  Most relevantly to you as a job applicant, this may include (but is not limited to) the following purposes:

Vodafone’s legitimate business interest, when you apply for a role at Vodafone you provide us with your personal information and agree that we can use this information to assess your application, progress your application through the recruitment process, make a decision about your suitability for the role and contact you throughout the recruitment process; or

Consent you provide, we may ask you to provide certain information voluntarily.  Where applicable, you can withdraw your consent by editing your candidate profile; or

Compliance with the law, where certain information is necessary to satisfy a legal or regulatory requirement; or 

Any other lawful purpose related to our business, where we reasonably need to collect personal information for such purpose.

How we collect personal information about you

We collect personal information about you when you register a general interest or apply for a specific role at Vodafone. Some of the information we collect about you is required to make an assessment on your application to Vodafone and contact you as you progress through the recruitment process, for example your telephone number, email address, CV.  If you do not provide this information then we will be unable to make an assessment of your application or contact you to invite you to interview, or, if you are successful in the process, make you an offer. We may collect information about you from recruitment agencies or from the public internet where you have made this information publicly available, for example, we may find your profile on LinkedIn and contact you about suitable roles.

The types of personal information we may collect about you are, for example, but not limited to:

Personal details, such as name, personal email address, current address, telephone number;

Recruitment information, such as application form (website and paper), CV, resumes, interview notes of successful candidates, interview notes of unsuccessful candidates, video interviews, references from previous employer, psychometric test results;

Internal candidate information, such as references given by Vodafone, interview notes, internal transfer or promotion, succession planning documents;

Medical information, where this is relevant to your ability to perform a role and to perform our health and safety obligations as an employer;

Records of criminal convictions or right to work lawfully in New Zealand (to the extent permitted or required by law);

Identification information, such as proof of identity;

Authentication information, user name and password for the recruitment portal;

Cookies, such as recruitment portal performance and functionality cookies;

Diversity and equal opportunities related information, including information about your gender, racial or ethnic origin and sexual orientation, to monitor diversity.

How we use information about you

The purposes for which we may process the personal information that we collect about you are likely to include (but not be limited to) the following purposes:

Recruiting people into jobs, to assess and progress your job application and to make any verifications required by law;

Resourcing for jobs, if you register a general interest in pursuing a career with Vodafone, the information that you provide will be retained by us and searched by people who are employed by Vodafone to help us fill future vacancies. If you apply for a specific vacancy and you are unsuccessful, the information you provide to us will be retained so that we can consider you for future suitable vacancies – but only where we have your consent to do so;

Creating an employee record, if your job application is successful, the information you give during the application process will form part of your employee record and will be used to administer your employment and manage your career at Vodafone;

Analytics, we may use some of the personal information you provide for various reporting purposes including, for example, to report on our diversity targets or the type of candidates and volumes of applications made to Vodafone and related trends;

Screening, in certain circumstances we will make an automatic decision on the suitability of your application based on certain criteria. For example, graduates must be proficient in English and have completed a university degree to be considered for a role at Vodafone.

Cookies, we use cookies to understand how you use our recruitment website and how we can improve the customer experience.

Who we share information about you with

Except where certain exceptions under the Privacy Act 1993 apply, the intended recipients of your personal information will be only those people who have a need to see the information in light of the purpose for which it was collected. This may include people employed or engaged by Vodafone New Zealand Limited or Vodafone Group or third parties, including outside New Zealand.  This means that we may share personal information about you with:

Other companies or individuals in the Vodafone Group;

Third parties, such as recruitment agencies, test providers and others, who help us fill vacancies and assess the suitability of candidates and progress applications.  Where we use third parties, Vodafone expects them to meet the same privacy and security standards as Vodafone;

Law enforcement agencies, government bodies, regulatory organisations, courts or other public authorities if we have to, or are authorised to by law; or

A third party or body where such disclosure is required to satisfy any applicable law, or other legal or regulatory requirement.

Where we process information about you

In doing the above, we may need to transfer personal information about you to other companies in the Vodafone Group or third parties located (or whose servers may be located) in countries outside New Zealand.

How long we keep information about you

We will not keep personal information for any longer than is required for the purpose for which the information will be used. If you are successful, we will keep your information for the duration of your employment, should you wish to apply for other roles within Vodafone.  If we aren’t able to offer you a role, we may keep your information for up to 6 months to contact you about future roles that may interest you, but only where we have your consent to do so – you can withdraw your consent in your candidate profile.

Your rights

Right to correct or update information: If the information that you have submitted to the recruitment portal needs updating, or you think it may be inaccurate, you can directly update your information in your candidate profile or contact us at any time about this.   If you are not able to update or correct information yourself in the portal, you have the right to request that we correct the information we keep about you.  You can do this by emailing askhrnz@vodafone.com .  If we don’t agree that a correction is required, we will let you know, and you can request that your correction is attached to the information, to be read by anyone accessing the information;

Right to access:  You have rights to access your personal information in accordance with the Privacy Act 1993.  If you wish to access your personal information, you can apply for a copy of your personal information by emailing askhrnz@vodafone.com. You should be aware that privacy law does allow Vodafone to refuse to disclose personal information in certain situations.  This includes if the information does not exist, cannot be found, or is not readily retrievable. This is also the case if your request is frivolous or vexatious, or where disclosure of the information would disclose trade secrets, involve unwarranted disclosure of the affairs of another individual, or prejudice your physical or mental health.  We will let you know when we respond to your request if there is a reason we have refused access.

Vodafone has an effective Data Retention policy and will not process your personal information when it is no longer necessary. If you think that we are processing your personal information unnecessarily, please contact us at askhrnz@vodafone.com and we will review your request.

If we don’t take action based on any of the above requests, we will inform you of the reasons why.

Changes to this  Privacy Statement

This privacy statement gets updated from time to time, so we’d encourage you to check it regularly on the recruitment portal. If we make a major change, we’ll post this on the recruitment portal you will use to make your application.

How to contact us

If you have any further questions about this privacy statement or how we process your information, please contact your local Privacy Officer at


. We’ll do our best to help but if you’re still unhappy, you can contact the Office of the Privacy Commissioner: