Vodafone UK has signed up to the Hidden Disabilities Sunflower scheme supporting people with disabilities that may not be so obvious to the casual observer.
Many people with a disability use or carry something – whether that’s a wheelchair, guide dog, hearing aid or white cane – that visibly indicates what the disability might be.
But other disabilities, such as autism, dementia, mental health issues or learning difficulties, are not so obvious.
Under the Hidden Disability Sunflower scheme, people with such disabilities can choose to wear a lanyard bearing a sunflower logo as a subtle way of letting others know that they may require additional support, assistance or time.
All Vodafone UK retail store staff have now received training on how to interact appropriately with customers who have hidden disabilities.