Albania 
Czech Republic 
Deutschland 
Greece 
Ireland 
Italy 
Luxembourg 
Netherlands 
Portugal 
Romania 
Spain 
United Kingdom 
Asia-Pac Middle East 
Turkey 
DR Congo 
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Ghana 
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Nigeria 
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Tanzania 
Connect customers to a better future
We believe that great service begins and ends with the customer. That means being there whenever they need us, to provide great advice and support and resolve any issues they might have.
With millions of customers all over the UK, that's a tremendous challenge, of course. And it takes a big and diverse team. But whether you join us on the frontline or in a specialist role behind the scenes, you'll never be far from the action.
Our Customer Service teams
There are a number of different roles within our Customer Service teams based in our Stoke-on-Trent Centre of Excellence office:
Specialised Support
With technology, things can occasionally get a little tricky. That’s why we have the best support team on hand to help customers who need more in-depth tips and advice. Then there's our Customer Relations team who take care of customer complaints. Both have a crucial part to play in what we do.
Other Opportunities
From Billings and Operations to Forecasting & Planning, we have numerous teams behind the scenes providing expert insight and support to our Advisers so they're better prepared to solve our customer problems. For ambitious Advisers, that also means lots of opportunities to progress.
Latest Vacancies
VodafoneThree - Channel Support Specialist - 12 Months FTC
Consumer – Stoke on Trent, United Kingdom
Location: Stoke-on-Trent (4 days in the office) + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week…
VodafoneThree - Senior Sales Manager, Private Sector
Vodafone Business – London, United Kingdom
Location: London, Newbury, Stoke, Manchester, Leeds or Glasgow
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time
*Location Independent Worker
As a Location…
VodafoneThree - Office IT Advisor - 12 Months FTC
Technology – Stoke on Trent, United Kingdom
Location: Stoke-on-Trent (Office Based Role - 5 days per week)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per…
Where we work
Join us a Home-based Customer Adviser and you won't have far to travel to work. In many other roles, it's also possible to work remotely or on a hybrid basis. If you prefer the buzz of the office, however click below to find out more about our Newbury HQ campus, the Speechmark, our Digital Hub in Southwark, and other key Vodafone locations.