If you’ve forgotten your password, enter your User ID (or follow the steps above if you’ve forgotten it) then select: Forgot Password?
Enter your registered email address and date of birth. Select: Request Password Letter. You’ll receive a new password through the post, which you’ll need to change the first time you log in (this may take up to two weeks). If you wish to receive your password sooner, please contact the Computershare call centre.
If you have any problems retrieving your password, having followed these steps, you can contact the Computershare call centre for help.