Imagine working in a team that has the agility of a start-up and the resources of a global corporate. This is the Vodafone Big Data and AI team.Interested?
How we use Big Data
The way our customers use data is as varied as it is complex. So everything we do to drive Big Data and AI forward at Vodafone is summed up in our philosophy: think big, start small, scale fast. There are so many possibilities for change and growth; thousands of ways to deliver experiences that are as unique as each of our customers. Right now, we’re focused on these areas as a priority...
Customer experience and retention
We want to ensure our customers feel we're always providing them with great service, so we’re using Big Data analysis to drive customer-obsessed, best-in-class experiences.
Buying mobile, fixed-line, broadband and TV together from one supplier is a growing customer trend. We’ve focused on this and invested in it over the last few years to grow our prominence in fully integrated communications services. We now cover over 28 million households and thousands of businesses across Europe.
Every major business needs to mitigate the impact of fraud. We’re doing this by looking at Data from our network in new ways – protecting our revenue so we’re able to reinvest it for customers.
What's in the pipeline?
From apps to chatbots, Artificial Intelligence to Internet of Things, Big Data is creating opportunities to explore, experiment and expand on what’s possible. Be part of a team that’s doing precisely that.
Big Data Technology
Our Big Data technology team delivers everything we need to keep one of the world’s largest Big Data Platforms running smoothly, accurately, and compliantly.
Big Data Engineering
Our Big Data Engineers design and produce high performing, stable, end-to-end applications to perform complex processing of batch and real-time massive volumes of data in a multi-tenancy Hadoop environment. They design and implement core platform capabilities, tools and ways of working under agile development to support the integration of local markets data sourcing and use cases implementation, towards reusability, to easy up delivery and ensure standardization.
Quality Assurance Engineering
Our Quality Assurance Engineers ensure the stability, security and performance of the environments, systems, applications and services. They provide confidence in all code produced by other Big Data teams (like Data Engineers or Data Scientists) and identify issues, bugs and potential risks during implementation and delivery. The team ensures the right quality checks are in place at the various stages, end-to-end, and also work on automation of the regression testing process so that the program is able to adopt an ongoing continuous DevOps environment.
Platforms & Tools – DevOps
Our Big Data DevOps Engineers provide expert guidance to define and develop the necessary instruments to enable Dev/Ops within the wide Big Data organization. They define, build and automate the CI/CD pipeline in terms of deployment, code build/promotion, support to test automation and configuration management. The team proactively works with the Data Engineering, Quality Assurance Engineering and other delivery teams as one squad to make sure Dev/Ops practices are in place at the various stages of the Delivery lifecycle.
In Data Governance, we translate governance initiatives into technical solutions and own their implementation. We deliver a rich Metadata technical solution to be able to report easily on the data assets within the platform and maintain end to end data quality and integrity. We provide regular reporting and ensure policies and processes are technically applied within the platform and that the platform adheres to regulatory controls, e.g. GDPR.
Big Data and AI for Social Good
Data Science Research and Innovation is a critical part of what makes the future exciting at Vodafone. The main focus of our research in Data Science is the analysis of human behavioural data using state-of-the-art machine learning techniques to enable us to identify potential new services, personalize and recommend content and services, design new services, understand and care for our customer's needs and generate positive social impact. Our Data Science Research and Innovation is focused on...
Our commitment to the communities in which we operate extends beyond the products and services we offer. We are working on projects in public health, economic development and other areas where we can make a difference in society. Through analysis of pseudonymised, aggregated mobile data we are exploring how we can help in the context of public health, especially in regards to infectious diseases such as malaria or Ebola, and as a tool to understand and foster financial inclusion and socio-economic development – particularly through mobile money platforms.
Human centric technology
We carry out research at the intersection of data science and human-computer interaction. We are working to understand the influence of technology in our lives in order to develop more meaningful, personalised and human-centred services. In addition, we are also investigating how mobile technology enables us to understand human behaviour. Finally, we are advocates for FATED technology: fair, accountable, transparent, ethical and diverse.
For Vodafone, supporting the academic community and providing constant learning to our employees is a natural outcome that stems from an innate sense of giving back to the community and to our people. We are constantly seeking to extend our collaboration with the academic community and strengthen our presence in international technology and scientific conferences. We also encourage our team members to attend and present at top-tier scientific events and we hold reading groups. In addition, we have a Ph.D. internship whereby Ph.D. students from international universities spend 3-6 months working with us on research projects.
and help uncover the secrets behind Big Data
Our future talent
Here at Vodafone, investing in Youth is a priority and we pride ourselves on developing young talent through several programmes.
Whether you are at school and you are looking for a short work experience, a rewarding apprenticeship or your first full time job as a fresh graduate, you are in the right place. We are offering hundreds of exciting roles that will help you kick-start your career.
We have great people. Talented to the core, each and every one of them with a different story to tell but with a common key factor that underpins their drive to deliver the most creative and exciting solutions; passion for data.
And wherever in the world they’re based, our Big Data Scientists, Analysts, Engineers and more, have everything they need to solve the biggest data challenges.
Meet Elisa Big Data Deep Insights
“Moving to the Vodafone Big Data team was the most exciting project at that time… and still is! I actively play a critical role in business decision, by applying a disruptive approach: I let the data “talk” about how to satisfy our customers’ needs.”Interested? Find out more
Meet Filipa Senior Data Scientist
“Big Data is changing our world and the opportunity to be part of the Vodafone Big Data team is truly unique. At Vodafone, I have the opportunity to own challenging projects, work with interns on exciting research projects and collaborate with Data Scientists from all over the world. All these are opportunities that I wouldn’t find in other companies.”
Meet Giovanna Lead Data Scientist
‘The impact of Data Analytics at Vodafone is two-folded: to use all this data to build more user-centric products and services, and to support Social Good by providing information and solutions to global problems.’Interested? Find out more
Meet Nicolai Junior Big Data Engineer
“I joined the Vodafone Germany Data Analytics team in 2017 as an intern and immediately after the end of my placement I was offered a junior Big Data Engineer role. I have worked in many projects, and one of the most exciting one is how we detected network anomalies by using Data. Working with emerging technologies, such as IoT and Artificial Intelligence, in large scale projects are some of the things that brought me into Vodafone. Combined with the above, the inspiration and motivation of the whole team is what kept me in Vodafone. “Interested? Find out more
Meet Rolf Principal Data Scientist
“Many years ago, I was thinking how computers can identify bird species by their sound. Now, as a lead Data Scientist in Vodafone Germany, I am able to proactively support customer needs based on data. From optimising fibre rollout for enterprise customers to identifying consumer needs, I am always challenged by hard problems which are business relevant and data important.”Interested? Find out more
Where we do Big Data across the World
Where we do Big Data across the World
- Czech Republic
- South Africa