System Engineering Expert

Bucuresti, Bucuresti
  1. Full Time
  2. IT/Technology
000000241911
Posting date:04 Jan, 2019

Your day to day:

 


You will support all Software as a Service and Platform as a Service deployments within the connectivity and security practice in terms of IT system architecture design and selection of enabling components to be delivered by the Infrastructure as a Service organisation VCHS or by the corporate IT function GTDO.


You will be actively involved in Pre-Sales and Technical Design of solutions as well as the implementation of solutions using infrastructure delivered by VCHS or GTDO

 


With those activities you will have a great impact on our business:


 


  • To design system / network solutions to meet customer specific requirements.

  • To contribute SaaS/PaaS subject matter expertise in the NPD processes within VF GET C&S and also across other practices (as appropriate) within GET, this includes orchestration of existing IT enablers (core services such as SFTP, SMTP, AD; specific services such as service bus, data mediation, etc) and creation of new standard enablers if needed

  • To provide escalation support, for both internal and external customers, on managed SW and platform solution including:

  • Investigating and resolving problems as 3rd line support instance in close collaboration with application 2nd and 3rd line teams (support on system architecture).

  • Mediating between application support teams and infrastructure support teams ensuring end-to-end incident and problem management

  • Availability and performance monitoring for the SaaS/PaaS solutions

Life at Vodafone

James "Vodafone changed my life"

James "Vodafone changed my life"

Meet Mel, LGBT+ friend

Meet Mel, LGBT+ friend