Solution Architect

Egypt
  1. Full Time
  2. IT/Technology
000000242408
Posting date:25 Dec, 2018

 

To support the E2E Service, Infrastructure, application andnetwork monitoring solutions design and implementation within the IT Operations environments in TSSE. Governance by senior designer over the quality of deliverables of the technical implementations, configurations and data modelling for the monitoring solutions done by the engineering team and suppliers within TSSE        

 

 

  • Deep knowledge of the concepts and application of Service Management generally, Customer Experience Management, and OSS Tools as Micro Focus ITOM suite (OpsBridge, BSM, BPM, RUM, Diagnostics, UCMDB, Operations Orchestration and SiteScope, and NNMi), Appdynamics, Dynatrace
  • Design, configuration, optimization and administration of IT and network service management tools and related software and hardware like Micro Focus ITOM Suite, Appdynamics and Dynatrace 
  • Ability to build and optimize business services, business processes and IT services modelling
  • Understanding of Incident Management, Change Management, Capacity and Performance Management ITIL disciplines


Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"