Solution & Design Supervisor

  1. Full Time
  2. Contact Center
Posting date:11 Jun, 2019

Role purpose:

The HR Business Partner is a progressive HR professional who serves as a business partner to the business community and provides a broad range of strategic HR services, leadership, change management and organizational development consulting expertise to multiple diverse business communities regarding key business issues. The individual must operate as a strong team player, leveraging relationship skills and business expertise. The HRBP will develop strong working relationships, take a consultative approach and act as a key advisor to members of the leadership team and staff.


Key Accountabilities:

1. Relationship Management:
- Develop and maintain positive relationships with employees at all levels
- Support and advise Line Managers in the management and development of their direct reports
- Coaches managers to enhance leadership abilities, relationships among teams/individuals, interpersonal communications and performance management
- Consult with the Management Team and all other employees on Employment Law, HR Policies, HR Processes, Compensation, etc.
- Coach and counsel employees and managers in HR and business issues

2. Process Management:
- End-to-end management for all people related issues with the assistance of the different HR “Center of Expertise”.
- Support business strategy and objectives by developing and executing comprehensive and efficient recruitment plans for all active and anticipated hiring needs in order to attract quality candidates.

3. Talent Management:
- Identifying Talents through Talent Reviews
- Spotting talent issues before they affect the business
- Understanding the talent needs of the business
- Retaining best talents

4. Strategic Planning:
- Identifying issues and trends within the business and work  together with key stakeholders in order to design and implement solutions
- Implement central HR initiatives and ensure that local activities are aligned with the HR strategy

Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"