Senior specialist: Software Engineer

Cape Town, Western Cape
  1. Full Time
  2. Digital
000000230663
Posting date:29 Nov, 2018
Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.6 million customers.  From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks cover a total population of approximately 200 million people.  Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent.  Vodafone is the majority shareholder of Vodacom and has a 65% share.


We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts.  We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing. 

We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.


We have the below vacancy available in our Organisation:

The G Band Senior Specialist Software Engineer role is based within Technology Business Unit.


The role of the Senior Specialist Software Engineer is responsible for delivery of Chatbot and robotics process automation solutions by creating prototypes, designing and building modules and solutions in iterative agile cycles. Develop, maintain, and optimize the business outcome.  This role is responsible for estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests.  The incumbent is responsible for performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support. This role is also responsible for providing software-related operations support, including managing level two and level three incident and problem management.


Your responsibilities will include:

  • Estimate user and technical stories to help inform and prioritize backlog

  • Design modules according to user stories, UX designs, and technical stories

  • Develop solutions according to module designs and deploy using delivery pipeline

  • Develop and execute unit and integration tests; support testing against user and technical story acceptance tests

  • Suggest improvements to user stories and UX

  • Manage technical debt as part of daily activities

  • Conduct peer reviews and maintain coding standards

  • Manage incidents and problems as level two and level three support 

Core competencies, knowledge and experience:

  • Agile and lean programming and development of software systems in Web-scale environments

  • Backlog item estimation

  • Unit, integration, smoke and static code analysis testing

  • Architectural element testing e.g. APIs

  • Automated testing and tools e.g. Selenium

  • Code reviewing

  • Software incident and problem management

  • Expertise in multiple programming and mark-up languages, such as Java, .net, HTML, CSS, JavaScript, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming

  • Continuous integration and continuous delivery methodologies and tools

  • DevOps culture, processes, and tools

  • Cloud-native architectures, including public cloud PaaS / IaaS, micro-services architectures, API

  • Highly cross-functional and able to swap and perform adjacent roles at short notice

  • Flexibility to deal with changing projects and priorities in a short space of time

  • Strong problem solving skills and ability to learn new methods and processes

  • Strong relationship building, persuasion, and collaboration skills that drives internal-and cross-team constructive feedback and support

  • Strong communications skills, with the ability to distil difficult technical concepts into simple and actionable modules

  • Strong time-management skills, with the ability to juggle multiple balls, and comfortable working under pressure

  • Willingness to track, assess, and incorporate practice and technology developments into day-to-day working

  • Good understanding of the business capability / user journey, wider organizational goals, and desired product business outcomes

  • Understanding of both the current Telecommunications and digital services market, artificial intelligence and emerging business and technology trends

Key performance indicators: 

  • Number of new/updated features released per quarter

  • % of users using new features by channel

  • Release frequency

  • Defects per User story points

  • Productivity improvement/velocity


    Life at Vodafone

    James "Vodafone changed my life"

    Meet Mel, LGBT+ friend