Sales Support Specialist

Budapest, Budapest
  1. Full Time
  2. Administration/Support
Posting date:08 Oct, 2019

In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.

We operate with 1.600+ colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world.

Join our team as an:


Sales Support Specialist


We are looking for enthusiastic individuals to join our great team. The essence of this role is to provide administrative support to the sales representatives or so called account managers and channel partners, thus enabling them to spend more time with their customers.


What you will do:

  • Support in growing revenues for existing Vodafone customers in the Northern Europe region through enabling the Account Managers to spend more time with their customers by supporting them through different kind of administrative task or longer Sales related projects
  • Work closely together with Vodafone’s Account Managers to ensure requests are fulfilled on time and in the highest expected quality
  • Build customer and ad hoc reports or prepare customer facing presentations
  • Measure daily, weekly and monthly KPI performance and create weekly pipeline reporting & pipeline health management

  • Deliver exceptional Business Partnering to Sales stakeholders, establishes high levels of trust, with accountability for implementing the right “business rhythm” of reviews (account, opportunity and product) in an end to end process where actionable outcomes are managed and delivered.

  • Coordinate with 1st line support of and responsible for general data quality duties

  • Support all aspects of Sales Operations on behalf of Vodafone Business - (target setting, forecasting, analysis, decision support, identification of commercial risks and implementation of initiatives to mitigate) using globally deployed processes, tools and training
  • Responsible for the adoption and usage of Digital Sales tooling and continuous improvement of all tools

 This job might be ideal for you if:

  • Your English skills are fluent
  • If you have 1+ years of support related or customer service experience
  • You communicate clearly. You can explain just about anything to anyone, and you're comfortable communicating in writing and on the phone.
  • You pay close attention to the details and you enjoy solving problems.
  • You have good Excel skills.
  • You are eager to learn new things about the field of Sales and Sales Support.

   Why should you join us?

  • We provide work assets as laptop and mobile phone with Vodafone RED subscription
  • Unravel your continuous process improvement mind-set – new ideas are always listened to
  • Internal coaching/mentoring culture
  • Support of career aspirations and personal development
  • Possibility to work from home once a week

Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"