Sales Operations Manager,APAC
At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.
As we evolve into a truly digital company, Vodafone Global Enterprise (VGE) partners with large multi-national organisations to find better ways of working through our total communications solutions. We enable them do ‘more with less’ by empowering their people to work more flexibly, simply and efficiently to ensure their business is built on firm connectivity foundations. Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things (IoT) solutions, technical expertise and professional services offerings, we can connect global organisations in a rapid changing world to ensure they stay agile and competitive – wherever in the world they do business. Are you now ready to connect your career with us?
The Career Opportunity
Based in Singapore, you will be closely engaging with the Asia Pacific Sales Management teams on key sales areas including performance management, tools, targeting and commissions. You will also provide key sales insights that will drive the business forward.
• Analysis & Insights – analyse the many available sources of data, identify existing gaps and propose improvement actions that have effect on sales performance
• Commissions – ensure the commissions scheme is well understood and serve as a point of contact for questions or disputes, working closely with commissions review boards and worker’s councils where applicable
• Reporting – ensuring reports reflect reality and impart understanding to senior leadership to understand the data, risks and impacts
• Targets – Ensure objective targets are distributed across all sales teams and advise Sales on the insights / understanding
• Tools Adoption – Ensure regional sales teams understand how to use the global sales tools to impact performance and create a culture of operational excellence. Serve as a point of contact for feedback and continuous improvement
• Customer Satisfaction via key stakeholders in region
• Impact of business change on stakeholders through KPI definition and measurement as well as achievement of regional sales and commercial targets
• Adoption of Sales Operations Tools measured via usage reports
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