Sales Operations Analyst

Singapore
  1. Full Time
  2. Other
APAC0000521
Posting date:22 May, 2019

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.


As we evolve into a truly digital company, Vodafone Global Enterprise (VGE) partners with large multi-national organisations to find better ways of working through our total communications solutions. We enable them do ‘more with less’ by empowering their people to work more flexibly, simply and efficiently to ensure their business is built on firm connectivity foundations. Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things (IoT) solutions, technical expertise and professional services offerings, we can connect global organisations in a rapid changing world to ensure they stay agile and competitive – wherever in the world they do business. Are you now ready to connect your career with us?


Based in Singapore

With us you will…
Drive operational efficiency and measurable effectiveness through insights, tools and processes with measurable KPIs including target setting and commission support.


Role purpose:
Work closely with VGE Sales Organisation in areas of team performance tracking, forecasting, pipeline quality/analysis, target setting, commission support and adhoc analysis etc. The role is responsible for  :
• Understanding the Sales Organisation Go to market model and ensuring proper setup of hierarchy and account allocation to allow for proper measurement tracking and rollup.
• Understanding the Sales measurable KPIs and providing the tools/processes and necessary training to allow enable Sales to track and manage their performance in terms of wins, pipeline, resigns and losses etc.
• Providing adhoc analysis and reporting to Sales to facilitate decision making
• Woking closely with Sales to provide inputs into the global design of new processes and tools with the aim to optimise the Sales efficiency
• Drive adoption and training of new tools
• Work with Finance and Sales to drive the targeting process with an aim to ensure alignment of targets to Corporate Strategy and Plans
• Manage and prep analysis of any exceptions not in alignment with the commission T&Cs and governance through the region Commission Review Board.

• Target definition and commission plans  - understand the Sales model and facilitate country/LoB target setting to drive desired sales behaviours to maximise revenue
• Data Maintenance – work with Sales to understand their local setup and update the various systems (eg. Account allocation and hierarchy etc) accordingly to ensure data consistency and maintenance
• Sales Enablement & Sales Tools Adoption – provide trainings on tools/processes to enable sales to manage their performance. Measuring and tracking of key sales metrics using reporting data to facilitate decision making, Serve as a point of contact for feedback and continuous improvement.
• Reporting and Analysis – Coordinate the implementation of Sales Performance reporting and provide analysis necessary to manage performance. Support pipeline and forecasting activities to drive improvement plans

Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"