Sales Operations Analyst

Dublin, Dublin
  1. Full Time
  2. Administration/Support
Posting date:26 Jun, 2019

Role: Sales Operations Analyst

Location: Carrickmines, Dublin 18


We are transforming the world of digital sales – and for that we need visionaries and challengers. People who dream it and then go for it. We are looking for an energetic Sales Operations Analyst to join us. If you have the drive, we’ve got the potential. If you have the knowledge, we’ve got the solution. If your ambition is just waiting to be activated, join Vodafone Business Digital Sales in Carrickmines.

Who we are:

Vodafone Business Digital Sales is the inside sales division of Vodafone Business. With our expertise in connectivity, our leading IoT platform, our secure cloud solutions and our global scale, we help our customers unlock growth, fully embracing the new digital society. Our culture is about developing your career, a sense of belonging, and always being yourself. It’s about helping others and working hard, enabling and owning digital transformation.

We’re a fast-growing global team, driving the #FutureOfSales. We have the digital expertise, using cutting-edge technology and highly trained teams leveraging social selling and the best sales practice to unlock growth for you and the businesses we support. We have two main digital sales hubs in Dublin and Valencia, with smaller teams in Hungary, South Africa and Singapore. Do you see the world with digital eyes? We would love to have you with us.


With us you will be:


The Sales Operations Analyst is responsible for supporting sales through commercial processes to ensure the effective flow of information between Inside Sales and its partners, particularly Vodafone OpCo’s, in order to optimise the customer experience and bring revenues forward.

  • Responsible for all aspects of performance reporting including; development of actuals and pipeline variance analysis and highlight out of line metrics to management team.
  • Report on the weekly achievements for managers and reps across all relevant stakeholders (OpCo and Inside Sales)
  • Prepare ad-hoc analytical reports as required
  • Proactively recommend areas for improvement & growth
  • Ensure the effective management of prospect and customer data as Data Steward for our CRM system,
  • Ownership of all Digital Sales tooling and continuous improvement of all tools including Qlik, SUMO
  • General administration duties to include,
    • Sales support
  • Stakeholder engagement

    Interpretive reporting that identifies key trends for sales leadership and finance
  • Daily, Weekly, Monthly KPI reporting to senior management
  • Timely, accurate submissions to comply with Vodafone Group Enterprise governance
  • Contribution towards improved customer facing vs admin time for front line functions through process review that constantly puts pressure on internal administrative burdens
You are good at;
  • Excellent numeric and analytical skills
  • Expert in Microsoft Excel
  • Prior experience of reporting to an advanced level, ADM201 certification an advantage
  • Strong communication and interpersonal skills
  • Team work and collaboration skills
  • High energy and a can do attitude
What we offer:
  • Competitive salaries and commission plans
  • Flexible working hours to facilitate your work-life balance
  • Generous employer pension contribution of 9.7%
  • Benefits package where you can choose what works best for you including healthcare, dental insurance, tax saver tickets, one4all vouchers, etc.
  • 23 days Annual Leave with the option to increase plus a dedicated day for your birthday
  • 3 Charity Days per year
  • Handset and access to Vodafone staff plan
  • Discounts for Friends and Family
  • Free car parking
  • Free gym access
  • Employee referral programme
Why Vodafone Business Digital Sales?
  • Be yourself at work: We are proud to offer equal opportunities regardless of race, nationality, cultural background, sex, age, marital status, sexual orientation, gender identity, disability and religious or political belief. We also attract the best people with an inclusive workplace with a diversity of thought where everyone belongs. 
  • Be at your best: We promote wellbeing and mindfulness and we help you to balance your work and family and to have a healthy life.
  • Shape the future: Our development framework enables you to enhance your skills and shape your career journey. We recognise that everyone is unique and we help you to accelerate your growth.
  • Connecting for Good: Connecting for Good combines Vodafone's charitable giving and technology to make a difference in the world.
  • ReConnect programme: Experienced people who have been on a career break for between 1 and 10 years can join Vodafone Business Digital Sales where you will work at your own pace and have a real job with responsibilities but with lots of support in the first six months, including flexible working hours.



Life at Vodafone

James "Vodafone changed my life"

James "Vodafone changed my life"

Meet Mel, LGBT+ friend

Meet Mel, LGBT+ friend