Sales Adviser - Wythenshawe, Manchester

Wythenshawe, Greater Manchester
  1. Full Time
  2. Contact Center
Posting date:08 Nov, 2019

Sales Adviser – Wythenshawe, Manchester

£19,000.00 basic salary (£9.74 per hr) plus average OTE of £9,300pa (subject to meeting various monthly sales targets)


Monday – Sunday, shifts between 8am – 8pm. 37.5hrs per week.



Are you customer focused? Target driven? hungry to earn lots of money…? £££ Our Inbound Retention Advisers are exactly that and we want you to apply now if you feel you are too!  


The fundamentals of this role, is to interact on an inbound basis with our existing customers and to retain their business with Vodafone. Sometimes, people may be expressing their wish to leave, so it’s down to you to quickly reaffirm all of the reasons why they chose Vodafone to begin with and why they need to remain with us. With their busy lives, Customers’ requirements are ever changing, so you need to ask questions to establish what their needs in their current lifestyle and upgrade them onto the best possible package.  It takes a lot of rapport building and sometimes objection handling to ensure the right outcome for the customer and the business, meaning to be successful in this role you need to be:


Consistently positive, resilient and engaging  


Empathetic and able to build rapport quickly


Determined to continuously deliver and succeed


Level headed, mature mind set - combined with enthusiasm, energy and drive


Regardless of who you are, where you come from and no matter what your background is - Vodafone offer a first class, comprehensive training package with a dedicated Training team, Managers and coaches all working together to enhance your skills and behaviour(s) to ensure you become a stellar, successful Retention Adviser.



What’s in it for me? We’ll reward your hard work with an exceptional package to match.


Incentives to win holidays abroad. (Recent wins include Dubai, Croatia and South Africa!)

Internal development program “Aspire” to train our next generation of Team Managers. It will be our ongoing mission to support your personal development – it’s as important to retain our employees as it is our customers! 


33 days holiday per year! (including 8 bank holidays) with the option to buy or sell an additional 5 days leave. 

40% off 2 handset and data packages as well as upto 80% discounted SIM only deals for yourself, family and friends. 


Onsite Gym


Barista style coffee shop


Discounts at HUNDREDS of high street retailers.


Award winning, world and market leading maternity package. Alongside the company pension and share save plans.


So what are you waiting for? Come and join a vibrant team and be involved with people who genuinely love their job and those they work with. Apply now!



You need to have full rights to work in the UK, prior to your application



Commitment from Vodafone


Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive work environment in which talent is truly recognized, developed and rewarded. We believe that diversity plays a meaningful role in the success of our business and we are committed to building an inclusive work environment. This respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.



In return for our investment, we would expect you to be fully committed to the role for a minimum of 24 months

Please advise if you require any alterations or adjustments to support you through our recruitment process. If so please contact us on

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