Principal Manager Cyber Incident Manager

Brentford, Middlesex
  1. Full Time
  2. IT/Technology
Posting date:02 Jan, 2019
Role Title: Cyber Defence Incident Manager
Location: Brentford

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.


As a bold global technology leader, our products and services touch the lives of millions, as well as lending a huge helping hand to some of the country’s most crucial organisations.


From contactless payments to connecting emergency services, our technology delivers some truly exciting initiatives, not to mention the incredible connections we make on a global level every single day. We rely on the brightest sparks to help us deliver new innovations. So if you believe, like we do, that technology can help us imagine, create and realise a more connected future – then we need you to help us achieve that goal!


We’re focused on building the best network, providing a knockout digital experience and giving back the very best to our business customers. What links us all together is that we are all customer obsessed, innovation hungry and ambitious! Are you?

Our Team:
Cyber Security

Group Technology Security’s role is to inspire trust and confidence in our customers by enabling secure connectivity. We help our customers remain secure and resilient in a world of increasingly sophisticated cyber-attacks. We offer a unique combination of highly resilient networks, enterprise-class cloud platforms, advanced security systems and expert advice, helping limit the risks of a mobile workforce, such as commercial losses, regulatory breaches or threats to individuals, whilst enabling productivity and employee satisfaction. Joining us as a Cyber Incident Manager you can be part of our empowering our Cyber Security function. The Future is exciting. Ready?


In Vodafone Group Cyber Defence our mission is to proactively protect Vodafone from security threats and reduce risk across Vodafone’s global technology infrastructure.

With us you will:
  • Act as a Vodafone cyber incident management expert, using your personal experience and judgement to quickly determine the right treatment of cyber events and incidents.
  • Co-ordinate the technical & non-technical responses to live cyber events and incidents across resolver teams. 
  • Support the global implementation of Vodafone’s cyber incident management operating model, frameworks, processes and tools.
  • Work with other cyber teams to identify significant threats/actors posing a potential risk to Vodafone. 
  • Provide oral and written reporting and analytics on all global cyber security incidents. 
  • Build and manage relationships with key stakeholders to disseminate information and drive mitigating actions.
  • Be included in our out of hours on call rota, providing 24/7 support.
  • What you can expect from us:
  • You will have the exciting opportunity to join an expanding global cyber security team.
Apply if you have:
  • Incident management experience within a fast paced and dynamic environment – not necessarily within a cyber-security setting.
  • The ability to keep calm and work under pressure, use your judgement & personal experience, and draw upon technical resources to quickly determine the right treatment of cyber events and incidents. 
  • Excellent verbal and written communication skills with experience of briefing information across diverse and senior stakeholder groups.
  • Behaviours that will create strong working relationships, and effective engagement, across a broad range of internal and external stakeholders. 
  • Strong analytical and organising skills coupled with the ability to assess risks and develop effective mitigations. 
We’re happy if you:
  • Have relevant operational experience within an operational environment – e.g. military, intelligence, police, cyber, network or IT operations centres
  • Have been part of a team working on global project(s)
  • Hold a professional security qualification e.g. CISM, GCIA, GCIH, GCED
Commitment from Vodafone

Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company. For any technical difficulties with submitting your application, please contact

If you have any questions left
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The future is exciting. Ready?




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