Performance Reporting Specialist

Pipera, Ilfov
  1. Full Time
  2. IT/Technology
000000237432
Posting date:06 Dec, 2018

Role purpose:
If you are looking for an opportunity to be part of a company that values diversity, inclusion, belonging and uniqueness that aims to work with the agility of a startup take a look into this opportunity in Network Operations & Support Department because it may be your next career move.

 

Challenges

Be goal oriented – Deliver NOC KPI reports including the delivery of a comprehensive service quality reports (daily, weekly, monthly and ad hoc) showing the performance of the NOCs and the related Third Parties involved for all European Vodafone Network Operators. Strong understanding of KPIs and quality measurements applied to mobile and fixed NW services

Be analytical - Outstanding numerical and analytical skills accompanied with ability to translate data into crisp, clear and concise stories up to Executive level both internally and externally. Build and manage databases to allow independent report creation and backup information

Be resilient -  Build a resilient reporting team as well as build and maintain user guides; ensure location neutral database access.

Be a team player -  Build excellent relations with the main stakeholders of the department – NW Operations functions of the European VF Operators, internal customers like (NOC 1st and 2nd line). Excellent communication and interpersonal skills – confidence and professionalism, positive attitude and clear can-do mentality

Be straightforward -  Drive process simplification, harmonization and automation by cooperating with the stakeholders and enabling relevant tool implementations. Ability to build reports/dashboards from raw data, perform underlying numerical analysis both for standard and customer specific requests. Ability to simplify and create transparency

Life at Vodafone

James "Vodafone changed my life"

Meet Mel, LGBT+ friend