Officer

Ahmedabad, Gujarat
  1. Full Time
  2. Finance
MpesaBC214nov
Posting date:01 Dec, 2014
ESSENCE OF ROLE- Key Responsibilities
1         
Business Operation (60%)
·        Ensure all e-money get created and transferred as per TAT
·        Ensure all reconciliations happen on  daily basis including BRS
·        Ensure all commission settlement done accurately
·        Strictly follow the timelines of m-pesa Accounting and Reconciliations in SAP
·        All the queries routed should be closed within the TAT
·        MIS released as per guidelines
·        Ensure no escalations to the next level
2         
Accounting Operation (30%)
·        Ensure all SAP entries related to m-pesa transactions
·        Ensure timely Expense provisioning and Booking
·        Analyse Provision with the actualization
·        Interaction with Tax department
·        Collection follow ups with billers and merchants
3         
Process Delivery (10%)
·        Improve operational efficiency by exploring new ways of working through process improvements
·        Innovate ways to automate process by rolling out quality initiatives
·        Adherence to the Key Performance Indicators (KPIs) agreed with the business in the area of Accuracy, TAT, Productivity and Customer Satisfaction
·        Implement better work practices to achieve high standards of work and maintain established work procedures
·        Provide quality service/ advice in accordance with agreed service standards

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