Internet Solutions Specialist #TeamReady

Greece
  1. Full Time
  2. Retail
TR092019
Posting date:02 Oct, 2019


Role purpose:

Team Ready offers an incredible customer service experience by bringing people closer to what they love, using technology!

 

Essence of Role – Key Accountabilities:

As an Internet Solutions Specialist of #Ready team you will have the opportunity to discover the needs of Vodafone customers and suggest them all the technological solutions, being offered by the team. You will be referred to the store manager and be supported by your local trainer. Specifically, regarding to your duties, you will:


  • Align your efforts to achieve your personal and team’s goals.

  • Communicate clearly to the customer the solutions that the team offers, highlighting the benefits that they will gain.

  • Be up to date with the latest technology trends (devices, applications, settings).

  • Manage customer requests on a data entry level. 


Prerequisites:

  • Excitement and passion for communication with our customers and providing a unique customer service experience.

  • Interest in Internet, apps, social media and operating systems of smartphones, either as a hobby or professionally.

  • Energy and willingness to continually seek information and improve your knowledge level.

  • Patience and ability to communicate technology in simple and understandable terms.

  • Sales experience (will be positively evaluated)

  • Knowledge of English language.

  • No computer or service hardware knowledge is required.


Our mission is always to meet the expectations of our customers, making their daily lives more exciting. We are creative, immovable and we are always looking for ways to become better at what we do every day.


We are the Vodafone Team Ready, a super team. Ready to join us?


Submit your job application here!

  


Stages of the Recruitment process:  
  • Fill in your application form at our site
  • E-test in technology  
  • Interview
  • Job offer


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