Head of Digital Transformation

London, Greater London
  1. Full Time
  2. Strategy
Posting date:26 Sep, 2019

Role Title: Head of Digital Transformation

Location: London, Paddington

Band: E

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.

Our Digital team is responsible for enabling Vodafone’s journey to become the Digital Telco, with a clear vision to deliver the most engaging customer experience, and transform us into a proper agile organization. You will be leading a team of senior facilitators / sparring partners / trusted advisors for Group Functions and Markets.


With us you will:

  • Define the digital ambition and priorities while continuously reassessing “what success looks like”
  • Monitor external trends to assess current focus and identify new areas
  • Lead the value creation of the Digital First program identifying areas of opportunity and risk, defining and re-assessing the dimensions to track the Digital First value creation in conjunction with Group and markets
  • Share Digital progress with main stakeholders highlighting opportunities and risks
  • Lead execution and enable the best practice sharing across Vodafone           
  • Support OpCos and Group functions on the delivery of the overall program
  • Ensure seamless coordination and engagement with markets and facilitate the best practice sharing among markets.
  • Define an effective Governance for the Digital First program
  • Define monthly Digital SteerCo agenda setting critical decision points

Apply if you have:

  • Experience in the TMT (Telco, Media and Technology) space
  • Previous experience in a top Strategy Consulting firm or in a Corporate Strategy role
  • Strong experience in project management
  • Highly analytical and numerate, quick thinker, optimistic attitude and strategic mind-set
  • Excellent communication, influencing & negotiation skills
  • Proven experience working in cross-functional international teams
  • Comfortable with complexity, ambiguity & explaining complex issues in a simple way

Application Guidance:  We encourage our people to have powerful career conversations with their line managers and ask that your application is part of PD, mid-year review or development discussions. Please inform your line manager and HR Business Partner regarding your application as feedback may be sought from the hiring manager. Our Group internal transfer policy requires all internal applicants to have at least 2 years’ tenure within your current role. Please click here to read further details on the policy.   You may also be asked to provide your previous performance ratings, where applicable, through the application process.

Internal Development: Across our Global footprint, we embrace internal movement and development and offer our employees the world of opportunities to achieve your career aspirations. Across our diverse workforce, we empower our people, enrich their experience and offer the chance to give something back through our Vodafone Foundation and Mobile for Good. As one company with local roots, we are supportive of international moves and relocation.

We believe in a fair and robust interview process and all you will be interviewed and assessed through The Vodafone Way behaviours. To read full details of The Vodafone Way click here.


If you have any questions left

Check out the application process and get to know us better here:

Read more stories here: https://careers.vodafone.co.uk/posts


For any technical difficulties with submitting your application, please contact group.resourcing@vodafone.com


The future is exciting. Ready?


Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"