Global Account Manager

  1. Full Time
  2. Sales
Posting date:15 Mar, 2019
Role Title: Global Account Manager
Location: Stockholm with frequent international travel

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.


As we evolve into a truly digital company, Vodafone Global Enterprise (VGE) partners with key multi-national organisations in the Global economy.  We enable them do ‘more with less’ by empowering their people to work more flexibly, simply and more efficiently.  Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things (IoT) solutions, technical expertise and professional services offerings, we can connect global organisations in a rapid changing world to ensure they stay agile and competitive – wherever in the world they do business. Are you now ready to connect your career with us?

Role Profile:

VGE Sales and Marketing teams sell our services to the world’s largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a “ready business”.  There has never been a better time to join as our Global Account Manager and be a part of our success.


As a Global Account Manager or “GAM” you will be accountable for the overall VGE relationship management for one or more VGE global clients. Our Global Account Managers are focused on driving business outcomes for VGE accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, service, converged/unified communications / IoT and mobile solution offerings.


Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different VGE regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship with VGE.

Key Accountabilities:
  • Ensures delivery of all financial targets including revenue, connections for voice and data,  market share and net margin contribution, as well as responsibility for the delivery of the P&L
  • Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc.   
  • Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business.
  • Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer’s strategic and operational issues.
  • Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers
  • Responsible for driving multi product penetration increasing revenue from the account.
Your Profile:

You will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams.

  • Proven record of global account management with global enterprise solution selling within multi-national companies (3 years minimum)
  • 8+ years of sales experience
  • Deep work experience in Telecommunications / IT Industry
  • Track record of working in complex multi-national matrixed organisations
  • Strategic Business Development focus and drive sales transformation programmes.
  • Ability to lead and manage an international and distributed team. 
  • International – lived and worked abroad or worked in a global account management role for large amount of time.
  • Manage global customer relationship up to C-Level
  • Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
  • Ability to translate customer’s objectives and strategy into relevant VGE propositions
  • Well-versed with consultative selling approach
  • Robust understanding of account P&L.
  • Swedish and English Language written and verbal competency
  • Flexible work hours and locations
  • Stockholm based
Commitment from Vodafone

Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company. If you have any questions or technical difficulties with submitting your application, please contact

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