Engineer 2nd Line Fixed&IP Access

Bucuresti, Bucuresti
  1. Full Time
  2. IT/Technology
000000249098
Posting date:16 May, 2019

2nd Line Operations of Fixed Networks in a multi-vendor environment.
Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for Fixed and Transport Network Elements.
In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.


Key accountabilities and decision ownership:
- In case of incident assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of IP Network.
- Perform proactive maintenance activities to prevent incidents and constantly optimize the network. Take corrective measures based on performance management and indicators trend analysis
- Assure planned work activities, network rollout, software upgrades and parameter changes in fixed network ensuring quality of service and avoiding regression on network functionalities
- Perform acceptance test and integration/configuration activities of new network elements of the fixed network.
- Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network. 

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James "Vodafone changed my life"