Editorial And Content Manager

Newbury, Berkshire
  1. Full Time
  2. Marketing/Communications
Posting date:26 Sep, 2019

Editorial & Content Manager

CVM & CXX & SOHO – Customer Engagement


Role purpose: 

Own the engagement strategy covering all Vodafone Business segments as well as the creation of the content calendar and corresponding cross channel content library ready for deployment as needed.

You will develop and deliver a Content and Editorial strategy that will see Vodafone Business deliver impactful communications to our business customers. 


Create communications strategy with support from our agency

Cross channel collateral for all content creation

Content calendar based on internal priorities and trending topics both within the telecoms industry and externally

Video, images and infographics to support our media announcements and corporate campaigns 

You will be expected to produce high quality written content to support the Engagement team as well as other functions such as Marketing & Propositions.


Content production

Senior stakeholder management

Balance multiple work streams, work to extremely tight deadlines and remain cool under pressure.

Agile understanding

Vodafone Way Behaviours:

ONE COMPANY, LOCAL ROOTS - We work across Vodafone to achieve the best outcome for customers, employees and shareholders.

CUSTOMER OBSESSION - We are passionate about exceeding customer expectations and bring the customer experience to every decision.

INNOVATION - We create and deliver new products, services and ways of working that delight our customers.

SIMPLICITY – We quickly seek simple solutions to problems and take pride in eliminating complexity. 

BOLDNESS – We show courage in quickly tackling issues and taking calculated risks. We do the right thing in the face of opposition.

FOCUS – We look beyond the short term and make links to the broader business to make sure we’re considering what’s important.

INSPIRING OTHERS – We build agreement and trust with others, taking time to empathise and share our vision of the future. We develop and coach our team, building commitment.

We’re committed to recruiting the best people, whatever their background. If you have a disability, learning difficulty, medical condition or any other individual need, we’d be happy to talk to you about making reasonable adjustments to our application and selection process to allow you to be your best. You can speak to us via email, phone, web-chat etc. careers@vodafone.co.uk.


Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"