"1) Undertake technical analysis and fault fix on incidents reported by customer and escalated by 1st Line (Voice Consultants) 2) directly pick up high business impacting technical issues (typically classified as high severity 1 and 2) and progress for resolution within the team and possibly with 3rd Line (Senior Voice Specialist) / Design / 3rd party OEM vendors / Partners 3) input technical advice to change and problem management teams on recurring issues. Preparetechnical configurations for planning changes and implement the same without impact to business 4) develop knowledge on Vodafone Unified Communications product portfolio and keep self updated on technology trends 5) mentor 'Voice Consultants' on technical know how and problem solving skills and train them on customer solutions/platforms related to Unified Communications technology"
"1) Meet agreed SLA targets for resolution of all faults reported/identified 2) Improve customer experience by following Vodafone Quality Framework (ROW)while working on incidents 3) Resolve >80% incidents at first point of contact"
"Cisco IP Telephony and IPCC, 'Avaya Aura IPT/IPCSS"
Join Vodafone Hungary and build a better tomorrow! We are looking for a Value Added Services Engineer for our Technology Team #Vodafonelife At Vodafone we connect everybody to live a better today
To discover allthe required information & get it signed-off from Customer to enable the market on-boarding into ITOC. To Prepare Service catalogue for available documentations, List of servers,
Role: Offerings Manager Location: Newbury and Paddington At Vodafone Business, we build connections to all our Global operations, acting as an advisory board to drive consistency and customer exce
Primary Skill Mnaual testing with expertise in writing complexSQL query. "- Understan d requirements, prepare test cases and conduct test execution - Understand test strategy, test plan and contribut
Technology is a playground for ideas! Vodafone Shared Services Romania is the place to make them come to life. If you want to invest more in a career rather than just a job, Meet us, Join us, Grow wi
- Project Definition: Definitionof project goals Creation of a project charter - Project Organisation: Setting up the Project Team Involvement of relevant stakeholders Establishm
Role Title: Senior Data Engineer Location: Düsseldorf Are you bold? Innovative? Inquisitive? Great, then we can help you thrive… The V by Vodafone team was created just 2 years ago to pioneer a new
Role Title: Principal Solution Architect Location: Newbury or Paddington At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and c
Technology is a playground for ideas! Vodafone Shared Services Romania is the place to make them come to life. If you want to invest more in a career rather than just a job, Meet us, Join us, Grow
What is it like to work at Vodafone? Working at Vodafone is all about helping people feel ready to benefit from new technology, bring the future to even the most remote places and thinking about tec
"Functional - Senior Consultant - Manage a group of functional consultantsand ensure service delivery as per the committed expectations - Additional role of integration manager for ERP & non ERP envir