COPS Budget& Efficiency Management Executive

  1. Full Time
  2. Contact Center
Posting date:16 Jan, 2019
We are seeking a COPS Budget& Efficiency Management Executive with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to COPS Budget& Efficiency Management Mgr of  Vodafone Turkey.
  • Responsible for mid-term, long-term budget preparation process
  • Contact with Operational teams to consolidate all monthly volumes
  • Create ad-hoc financial and operational reports & analysis as requested by management. 
  • Monitor and track the impact of the actions taken in all areas under his/her responsibility
  • Evaluate minimum cost processes considering the customer satisfaction and budget in new projects
  • Define project goal, scope and deliverables considering company and Customer Operations financials
  • Manage resources and teams’ budgets
  • Undertake data analysis for projects and reports 
  • Evaluation of the improvement suggestions coming from operation and project tems, coordinating required units and taking action.
  • Plan and measure projects efficiency
  • Track KPIs monthly and contact with related teams to take preventive actions
  • Track monthly projects realizations
  • Responsible for  validating the data for analysis. 
  • Support preparing/consolidating presentations
What is it like to work at Vodafone? 
Working at Vodafone is all about helping people feel ready to benefit from new technology, bring the future to even the most remote places and thinking about technology that doesn’t exist yet. 
Here at Vodafone, we do amazing things to empower everybody to be confidently connected, that could be anything from providing superfast network speed for smartphones to making people’s lives easier with mobile payment, streaming music & video and connecting devices through internet of things. 
Vodafone is a place where you can bring your whole self to work as you start your career.
  • Deep knowledge and experience of working in telecommunication (min 3 years)
  • Experience in project/programme management
  • Experience in data analysis of large data
  • Experience in Lean/6 sigma preferable
  • Have belief in his/her own ability, decision and opinion even in challenging circumstances.
  • Ability to bring customer insight and use customer perspective as an input in the projects and processes.
  • Able to take the initiative and confident in decision making
  • To do things proactively, stepping up and taking action to improve current situations or address challenges and potential opportunities.
  • Engage people on the direction and goals for  team/project and be an excellent role model
  • Display sound judgement, considering the pros and cons of different options and situations to make informed and robust decisions..
  • Fluent in English

Life at Vodafone

James "Vodafone changed my life"

Meet Mel, LGBT+ friend