Business Intelligence Senior Supervisor
Responsible for designing and building logical/Physical data models of DWH schema either new models or modifications of current ones.
◾Responsible for gathering users requirements and translate business needs into Technical specs
◾Responsible for the design and build of the automated quality KPI’s.
◾Responsible for build DWH functional Architecture, inter-relations, and dependencies
Responsible for maintain Metadata base Analysis and housekeeping.
◾Responsible for developing and Launch Metadata application that enable tools for BI members to inquire DWH metadata elements, and simulate metadata change projection on DWH Models/ETLs/Reports.
◾Responsible for Setting Data Governance Automation checks of BI daily deliverables.
◾Responsible for Assuring Data quality across BI models Input and output streams
◾Responsible for the debug, monitor, and troubleshoot of BI solutions.
◾Responsible for manage the resolving of any quality issue raised by either BI team or Business users.
◾Responsible for developing and executing unit, system integration, and user acceptance test plans and plays an active role in project rollouts.
◾Responsible for create and maintain BI processes either internally or externally between BI team and Support team.
◾Ensuring customers receive only best quality products in accordance with the latest yet cost effective industry technologies
◾Ensure quality and frequent reporting to department management
◾Set the roadmap for Modelling and Data Integrity systems
◾Set the team strategy and goals and ensure alignment with Vodafone Egypt & group strategy
◾Provide needed support & direction to direct reports to achieve Personal and team objectives
Recruit & coach world-class calibres that are able to deliver Vodafone strategy
◾Ensure Vodafone Way is understood & applied on the department
1. Business Strategy
§ Definet he Modeling and Data Integrity department strategy in alignment with Vodafone Egypt and Vodafone Group strategy and review department strategy periodically
§ Ensure the compliance with new company Governance, Data Warehouse Standards, Data Standards and Data Warehouse Methods and Procedures in the delivery
· Identifies and acts upon market changes when developing the customer strategy
· Ensure having clear roadmap for all BI Modeling and Quality solutions
§ Implement Automated Quality KPI’s to assure the BI deliverables.
§ Implement Metadata Application
§ Implement Business Glossary
§ Work with the direct reports to define clear objectives for each of the sub-departments
§ Ensure that department objectives are met on time
2. Delivering Results
§ Create and maintains data governance and reporting strategies that reduce data redundancy wherever possible.
§ Perform periodical clean up procedures for cleansing the unused data models and revise the retention periods for data models to maintain performance and maximize ROI.
§ Make sure the team focus on delivering customer needs
§ Ensure that all commercial and customer care projects related to the department are delivered as per the agreed timelines, quality, and costs
§ Implement BI cleaning procedures to remove the unused objects from DWH model.
§ Review and maintain BI processes either internally or externally between BI team and Support team.
§ Support marketing team to have the appropriate strategy to have a clear view of the current market status.
§ Target critical areas for improvement to deliver strategic change
§ Support Vodafone in being the first in the market in NPS
§ Give support and take needed decisions to improve time-to-market and product quality
§ Ensure system upgrades and capacity extensions are done as planned
§ Challenge decisions to make sure they are based on high quality information
3. Team Leadership
§ Value diversity and cultural differences in the team
§ Empowers People to achieve creative solutions to complicated problems
§ Provide clear definition of roles, responsibilities, individual smart goals and performance objectives inline with Vodafone strategy
· Ensure all team members have a clear communication, development plan, follow up and provide regular feedback
§ Set regular meetings with teams to ensure team alignment with company strategy & get team feedback
· Manage Reporting (weekly, monthly , achievement reports) Allocate resources according to the business needs
4. Stakeholder Management
· Present ideas and concepts persuasively
· Keep a win-win relationship with all stakeholders
§ Maintains the relationship with the rest of the business through continuous communication and active understanding of the current satisfaction rates with the delivered products / services
· Set regular meetings with internal and external customers to get their feedback and align them with any impacts
· Actively supports of the technology account management in meeting the customer objectives
· Works closely with customers to handle sensitive situations tactfully
5. Group Alignment
§ Understand well group strategy for BI Product & Services
§ Ensure Vodafone Egypt BI Product & Services objectives are aligned with Vodafone group strategy
§ Make sure that local plans support group plans
§ Report to BI Senior Manager the progress in different strategic projects, issues, achievements & needed support
§ Inspire team innovation
§ Build on other people’s ideas
§ Empower all team members in implementing new innovative ideas that are aligned with Vodafone’s strategy
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