Business Administration Support Clerk

Malta
  1. Full Time
  2. Administration/Support
VML0039
Posting date:15 Dec, 2018

Role purpose:

Business admin support clerk will operate as an administrative support to the Enterprise/Corporate/Sales/SoHo Account Executives.

 

Key accountabilities and decision ownership:

 

Supporting the Execs and assisting clients to the best of your ability – end to end solutions

  • Issuing Trouble Tickets and Service Requests for Billing disputes, refunds and network issues
  • Liaison between Business Executives and clients
  • Liaison between Business Executives and other departments
  • Tariff analysis and data mining
  • Handle Activations & Migrations of corporate accounts.
  • Issuing devices & handling stock.
  • Be in a position to substitute and support team member tasks
  •  

    Key performance indicators: 

     

    Must be self-motivated and admin driven

  • Must ensure that team SLA’s are adhered to
  • Must have good team communication skills 

  • Life at Vodafone

    James "Vodafone changed my life"

    Meet Mel, LGBT+ friend