Broadband Billing Analyst

Greater Accra
  1. Full Time
  2. IT/Technology
Posting date:10 Jul, 2019

Role purpose

  • To support the maintenance and billing of broadband, interconnect and wholesale services

Key Accountabilities

  • Ensure accurate charging and billing of all Fixed Broadband and FTTH Customers using the CBS system
  • Ensure accurate rating and billing of all interconnect partners using the PRM system
  • Ensure accurate charging and billing of Vodafone Enterprise’ wholesale customers using the PRM system
  • Manage and maintain the AAA (Authentication, Authorization, and Accounting) system to ensure customers can connect the internet.
  • Manage and maintain the Partner Relationship Management (PRM) system
  • Upload new exchange rates, partner tariffs and trunk information into the PRM system
  • Configure new Operator trunks and maintain existing ones into PRM system
  • Troubleshoot broadband complaints and provide resolution

Life at Vodafone

Raniya's Work Experience

James "Vodafone changed my life"

James "Vodafone changed my life"