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Perfaqesues Shitjesh -Tirane

Posting Country:  Albania
Date Posted:  08-Jul-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company.

Key accountabilities and decision ownership 

Delivering results 
• Achieve quantitative and qualitative targets as set by the company Customer Satisfaction• Build customer loyalty through excellent customer experience 
• Promote Vodafone products and services according to commercial priorities.
• Take ownership on improving customer experience with the company (complains follow up)
• Implement company procedures and policies in a correct manner Administration• Ensure correct archiving of documents and forms 
• Inform on any mal-functioning of all operations in shops Core competencies, knowledge and experience :– Education / Experience
– Business university degree preferred
– Experience in sales Specific Knowledge– Excellent communication skills
– Ability to explain all the information confidentiality and clearly
– Ability to work within the target set
– Demonstration of customer focus providing excellent customer service. 
– Ability to perform within a group
– Good command of Albanian language. English preferred.  – Good understanding and usage of new technologies and trends.
– Good knowledge in Microsoft office programs  Business Understanding– Good understanding of the area
– Understanding of the telecom business
– Understanding of the telecom market and applications

NOTE: Selection Process and Employment will be conducted by Vodafone Albania's Partners

Our Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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