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Superchange Manager

Posting Country:  Romania
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Yor day to day :

To coordinate and manage the implementation activities of all the proposed superchanges (major and strategic software, hardware and network changes) in the main Datacenter hubs (Ratingen, Dublin, Milan and SPE DCs . Ensure that relevant changes on the IT systems (hardware, software and network) are identified, developed, planned, reviewed by technical teams, analysed, prioritized, approved by appropriate stakeholders and administrates their delivery within the agreed timelines and phases.

With these activities, you will have a great impact on our business:
  • To identify, coordinate and analyse the development of all changes proposed by IT services providers or operational teams which may impact IT systems of Vodafone Enterprise Services. To collaborate with technical teams to coordinate the changes evaluation and ensure impact assessment is carried out.
  • To plan, estimate and prioritize the changes in order to assure these are effectively & efficiently delivered into live IT systems, following the agreed phases, timelines & agreements/ service specifications.
  • Monitor change performance in the IT systems, coordinating operational & engineering teams, partners, 3rd parties and customers in order to ensure they adhere to agreed change processes and protocols inside Vodafone
  •  Review all failed changes in the IT systems (hardware, software and network) to determine root cause, identifying, developing, evaluating, prioritizing and implementing appropriate corrective actions (HW, SW or process changes) within technical teams & involved stakeholders
  • Identify, plan, analyse, execute and offers support for improvement actions (process, HW, SW or network changes for IT systems components) across relevant support teams globally.
  • Administrates the evaluation of the planned works (HW, SW or network changes) in order to define the requirements for effective and timely implementation into the IT systems.
With these skills, you are a great candidate:
  • Experience in a multinational environment
  • English proficiency  (B2-C1)
  • A minimum 2 years experience in change in change management in an IT/Telecom environment (IP networking, GSM, GRPS, 3G/UMTS)
  • Understanding of signalling standards and protocols:  IP, TCP/UDP, MAP, SIGTRAN , SS7 (MAP, CAP, ISUP), routing protocols (BGP/ MPLS/ IPSEC / OSPF)
  • Good understanding of ITIL methodology
Sounds like the perfect job? We’ve got even more to offer:
  • Work from Home – You can have home office 2 days per week
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of and technology changing company
  • Flexible Vacation – Take time off when you need it, we trust you

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.