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Senior Executive

Posting Country:  India
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Long Description

Role purpose: Management and administration of online and classroom based trainings for Vodafone global businesses.


Key accountabilities:

• Proven work experience as training coordination
• Stake holder Management- having monthly business reviews of L&D to understand areas of improvement
• Coordinate the induction training for new employees
• Schedule and coordinates all classroom training with Managers and Supervisors
• Create and update classroom and online courses/trainings in the Learning Management System (LMS)
• Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing
• Enrolment/Mark attendance of learners for classroom sessions where this has not been carried out online
• Become a virtual member of the LMS community / Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement
• Deliver learning requests/tasks within the KPI’s set (e.g. SLA, TAT, Quality)
• Scheduling and execution of planned training
• Track and Monitor attendance, feedbacks and effectiveness. Share with respective stake holders and raise flags when required
• Managing learning management system.
• Vendor management, instructor evaluation
• Helping trainees in solving all training queries
• Overall management of all calendar and ad hoc program
• Maintaining training material, approved instructors, and contents repository
• Marinating financial (PR/PO) tracker, providing all relevant reports based on training data. Coordination with SCM (Supply Chain Mgmt.) team.
• Marinating and updating Training Process and procedure documents repository
• Introduce and Implement ideas for training assessment/effectiveness measures improvement
• Delivers Training Programs / Modules based on training plan requirements and according to a business-driven schedule
• Designs and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences.


Core competencies:

•              2-3 years’ work experience in training coordination and any LMS platform
•              Hands on experience coordinating multiple training events for different business example (Technology, Finance, HR
•              Domain knowledge for e-learning, classroom and virtual class learning administration in any LMS platform
•              LMS configuration, LMS administration, SuccessFactor knowledge (desirable)
•              Advantage if worked in Shared services environment
•              Should be able to converse effectively with global employees/stakeholders


Must have technical / professional qualifications:

•              BSc/MSc/BCom/BA/BBA/MBA
•              LMS knowledge (preferably SuccessFactor)
•              Basic HTML/ MS Office

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.