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Senior Solution Design Manager

Posting Country:  India
Date Posted:  14-Jan-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role Profile

Role title: Solution Design & Innovation Specialist
Function: _VOIS IT
Department: Robotics & Automation
Reports to: Innovation and Robotics Lead
Location: _VOIS India, Pune
Hiring Manager: Ajinkya Muthe
Req ID: 72308

Role Purpose

This role is part of the _VOIS IT team within Vodafone Shared Services. Contributing directly to one of Vodafone’s core values being “innovation hungry”.
The Innovation Specialist researches and evaluates technology trends and translates them into business benefits for _VOIS. The main focus will be to research (industry reports and Vendor meets), evaluate (technical evaluation), test (PoC, Pilot or PoT) and build implementation guidelines / frameworks for Shared Services and telecom services centric technologies.
The Solution Design Specialist plays the roles of the governance on all deployments within _VOIS remit. This covers Process definition review, Solution design review & sign-off and code development review as per best practices. The role requires the candidate to be an expert in Robotics and Automation technologies especially UiPath.

Key accountabilities and decision ownership 

  • Analyse business requirements and translate them into technology solutions for Robotics & Automation projects
  • Responsible with designing and development of new Robotics & Automation technology scripts into prototypes
  • Own the automation solution design (developed automation script), evaluating the automation potential of a business process, the solution complexity as well as the efforts required to develop the automation scripts, supporting as a subject matter expert the implementing of new technologies in full scale operations
  • Responsible with ensuring to define and incorporate  the Robotics Technology Implementation Guidelines in the developed script for each business process in scope
  • Defining, operating and auditing the user access management in the Robotics Process Automation environment
  • Provide technical expertise to _VOIS -internal and external stakeholders, acting as an escalation path

Core competencies, knowledge and experience

  • Proven capability to define, direct and implement best of breed architecture concepts for different technologies
  • Strong technical or engineering background
  • Strong knowhow of the latest technologies, trends, standards and products in the field of Robotics and Automation
  • Development experience with automation tools (e.g. UiPath and BluePrism) and basic programming skills
  • Experience in business requirements analysis and product development
  • Tools: experience in UiPath is a core requirement and any other RPA tool 
  • Experience in Redwood, Watson Chat solutions or OCR a plus

Technical / professional qualifications & KPIs

Must Have

  • Technical Degree
  • Advanced Developer certification on UiPath 
  • At least 2 years of experience in development using RPA tools
  • Experience with OCR, Machine Learning or WorkFlow projects a plus
  • Python or TensarFlow skills a plus

Key performance indicators:

  • Quantifiable efficiency gains delivered
  • # of innovation project realised

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.