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Senior Executive_Analyst_WPA_Pune

Posting Country:  India
Date Posted:  14-Apr-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Description

The Senior HR Services Advisor is responsible for providing remote (e-mail, telephone etc.) support services offering advice that follows established HR processes and procedures to employees, managers and the business, spanning basic pay queries, benefits and other HR transactions (for example, recruitment, graduate programmes, HR Systems and ad-hoc HR Projects). The Senior HR Services Advisor performs tasks using HR systems and follows defined processes to provide HR support to Vodafone employees/the business. Typically reports to the HR Services Manager. #_VOIS

Job Responsibility

* Good understanding of procedures and concepts of certain HR end to end processes to deliver assigned HR administration tasks;

* Exchanges ideas and information in a concise and logical way to provide transactional service personally and via telephone or email to all managers and employees, based on written HR policies and processes;

*  Provides consistent advice for certain HR end to end processes accurately and timely, adheres to defined administration processes and ensures HR databases are updated correctly;

* Understands the importance of providing accurate and timely administration services to ensure the team provides best in class service to Vodafone employees and works effectively to defined KPIs /service levels;

* Uses judgement to deliver assigned tasks for a certain end-to-end HR process selecting the appropriate solution to support Vodafone employees/the business within agreed KPIs and service levels.

Skills

Service Delivery
Employee Experience
HR Transformation
Leading Organisation Culture and Change
Strategic Mindset

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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