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Manager_Lead-Internal WDS_Mobility Intune_Pune

Posting Country:  India
Date Posted:  03-Sep-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Description

  • Hands On Experience of Intune(Preferred) or any Mobile device Management product. 
  • Analyse and resolve P1 and P2 incidents (client and backend)
  • Act as POC for VIP support
  • Providing third level support for service operations and service transition tasks
  • To work closely with the second level support teams for the OIT Services
  • To work closely with project teams delivering changes to OIT Mobility services and / or rolling out global Mobility services to new local markets or to Vodafone acquisitions
  • To work closely with external vendor
  • Manage technical deliverables and projects activities/tasks.
  • Work closely with service owners on capacity, performance and availability reports and plans
  • Upgrade, patch and migration plans, including deployment schedule and instructions
  • Project status reports, project and operational dashboards, documented risk and issue assessments

(JOB ID 96603) #_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.