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Assistant Manager_Senior Engineer -ERP_SAP MM_Pune

Posting Country:  India
Date Posted:  26-Mar-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Description

The Customer Experience/Campaign Advisor supports with activities related to delivery of the strategy and vision for the end-to-end customer/user experience, through understanding the needs and behaviours of the core user base. The Customer Experience/Campaign Advisor has a good understanding of established concepts, practices and processes in the delivery and maintenance of activities that directly help to understand and enrich the end-to-end user experience (across all channels) and campaign execution, gained through practical experience. Typically reports to the Customer Experience / Campaign Manager.

#_VOIS

Job Responsibility

* Demonstrates a good understanding of Marketing concepts, practices and processes related to Campaign management and customer/user experience;

* Follows Customer Experience/Campaign processes to effectively deliver tasks and support the team, in line with the functional strategy;

* May help to coordinate research activities (e.g focus groups with users);

* Uses communication skills to exchange ideas and information in a concise and logical way;

* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Skills

Cross Channel Collaboration
Agile
Digital Experience Platforms
Design Thinking

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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