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Assistant Manager_Senior Engineer_OSF Tomcat_Pune

Posting Country:  India
Date Posted:  28-Nov-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Description

The IT Operations Engineer supports in the delivery of tasks and activities that manage customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone�s IT products and services in line with Customer Services Management strategy. The IT Operations Engineer conveys a good understanding of established concepts and procedures regarding administrating and maintaining assigned applications, services, systems and solutions, incident management, problem management, change and release management and some vendor management, through the delivery of defined activities. Typically reports to the Senior IT Operations Team Leader. #_VOIS

Job Responsibility

Ensure availability of the applications through proactive / reactive activities for the portfolio.

 

Timely resolution of tickets / incidents, no gaps in performing daily activities related to monitoring

 

Work on service-requests tickets from the user departments

 

Interfaces with various vendors for issues / fixes.

 

Teamwork in an international team

 

To come up with ideas to enhance the system

Skills

Monitor and Diagnose
Incident Response
Dev Ops
Security
Software Engineering
Automation and Robotics
Cloud
Data Analytics and Insights

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.