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Citrix Engineer

Posting Country:  Czech Republic
Date Posted:  14-Apr-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Technical skills

  • Strong knowledge on Citrix service technologies and products on all past, current and future versions as well as their Vodafone specific implementations
  • Good knowledge on Azure & Enterprise IT
  • Good read/write/speak capabilities in English
  • Degree in IT (any) or 3 years of experience in enterprise IT, Public Cloud and Citrix services

 

Role Purpose

  • To manage, maintain, operate, stabilize and improve the global Vodafone Citrix environments including their surrounding processes, directly interfacing with most European markets for their business critical retail and call centre top applications.
  • To perform a variety of complex tasks, immediately restoring Citrix services after failure.
  • To analyse complex technical problems and deliver solutions for the same even when precedent does not exist.
  • To interface VF local market and VF Group tech teams & interfaces in case of incidents, to align action plans on service restoration, root cause analysis and service improvements following closure

Job Responsibility

  • Work autonomously to assure 24*7 availability of all GDC Citrix platforms and services in line with our KPI & SLA targets
  • Maintain and pro-actively refresh the global Citrix estate, reacting to capacity and security requirements as well as ensuring a state of the art patch & feature level

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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