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Sales User Experience Designer

Posting Country:  United Kingdom
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

User Experience Designer

Location: Newbury (Full-time remote working during COVID-19)

COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice.

Vodafone UK Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow. 


What will you be doing?  


The UX/UI Designer will join Vodafone’s growing Digital Experience team and be aligned to the Sales Engineering team. You’ll be working across a variety of platforms and products, designing ways our sales teams, partners and customers can interact with us using the latest technologies.

The UX/UI Designer will act as the design leader, working with the sales process owners to lead and drive continuous improvements across sales processes, user journeys and tools to deliver sales productivity gains.


The core accountabilities of this role includes: 


Sales Process - Accountable for defining the sales user experience including tools and systems journeys. Analysing the current UX with stakeholders across the business, technology and process owners to help define journey and process improvement that materially benefits the UK business.


Leadership - To lead analysis or analysts to identify UX improvement opportunities. Owning and driving the direction of the sales user experience, showing strong collaboration and able to represent and influence at leadership levels.

Sales Experience /Application Operation - Accountable for defining a roadmap of change and to deliver initiatives to simplify the commercial experience, optimise ways of working to deliver the most efficient sales teams and drive commercial performance


Who we are looking for?

The successful candidate must have: 

  • Deep UX/UI knowledge, credibility and a strong design-driven mind-set.
  • Excellent knowledge of user centred design methodologies (IA, wire framing, prototyping, user testing) Expert creating prototypes, wireframes, storyboards etc.
  • A user-centric approach to design, incorporating insights from research and product analytics into the design.
  • Experience with conducting user testing & user journey mappingQualification or equivalent experience in design, digital media, graphic design, product design or similar 
  • Fluency with Adobe Creative Suite, Sketch, Principle, Marvel, Axure etc.
  • In depth user experience and user interface knowledge.

What’s in it for you? 

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone. 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.