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PCS Scrum Master

Posting Country:  United Kingdom
Date Posted:  25-Nov-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

PCS Scrum Master

Role purpose:
As PCS Scrum Master, the role is to coach and guide the DevOps team on Agile best practises, and achieve their sprints / release goals.. Support the PCS DevOps team in following Scrum/ SAFe processes and practices to efficently develop CSP service offerings.
The Scrum Master is a servant-leader for the PCS DevOps team and manages agile activities on a day- to-day basis, helping to ensure that scope and timelines are adhered to.
Build a trusting and safe environment where impediments can be raised without fear of blame, retribution, or being judged, with an emphasis on continuous improvement.
The Scrum Master coaches the PCS team on Agile principles and practices as well as teaching,  facilitating, coaching, mentoring and consulting on Agile techniques and ceremonies.

With us you will:

  • Ensure that the PCS team follows the rules of Scrum and SAFe.
  • Facilitate key Agile events including daily standups, reviews, retrospectives, planning and refining
  • Facilitate internal communication and effective collaboration
  • Work with the team and PCS Product Owner to hold back log refinement sessions and ensure upcoming work is aligned with the project’s measurable outcomes
  • Coordinate the flow of work through the team using visualisation boards and delivery data, holding planning/replenishment sessions as needed
  • Support Agile and Scrum principles, assisting team members in continuous improvement
  • Resolve conflicts and remove obstacles that occur 
  • Help teams implement changes effectively 
  • Harness delivery data to produce credible delivery forecasts and progress reporting 
  • Take an active role in the Agile community of practice, being a source of agile knowledge and experience.

Apply if you have:

  • Experience in IT/Telco operations roles with proven track record of delivering results. 
  • Certified Scrum Master and experience working as a Scrum Master for at least 3 years, in a software development team is desirable; 
  • Good knowledge and understanding of Public Cloud providers (GCP, AWS, Azure & OCI), and their infrastructure components, such as AWS VPC, EC2, S3 storage and also Kubernetes 
  • Experience working with agile methodologies and DevOps concepts in public cloud environment, such as Continuous Delivery / Integration
  • Experience working in a cross-teams environment, different cultures, co-location will be a plus
  • Excellent verbal and written communications and collaboration skills 
  • Excellent problem-solving skills, with the ability to minimize overhead tasks for the team and manage interdependencies with other teams 
  • Excellent relationship building and influencing skills, with the ability to foster an inclusive team culture 
  • Strong time-management skills, with the ability to juggle multiple tasks and comfortable working under pressure 
  • Working experience in managing highly business critical environments. 
  • Ability to build and maintain strong ongoing business relationships at a strategic level with internal and external customers.
  • Ability to collaborate with cloud providers. (AWS, Microsoft Azure, Google Cloud, Oracle), and also 3rd party vendors 
  • Excellent knowledge of programs and services running within VCI


Must have technical / professional qualifications: 

  • Experience working closely with agile methodologies, such as Scrum, SAFe, and with teams leveraging DevOps and Continuous Delivery / Integration 
  • Excellent understanding of ITIL & GDPR and SOX 
  • Professional experience and knowledge of the Telco industry strongly preferred

Our commitment
Vodafone is committed to attracting, developing and retaining the best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.