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IT Resilience & Business Continuity Manager

Posting Country:  United Kingdom
Date Posted: 
Full Time / Part Time:  Full Time
Contract Type:  Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

IT Resilience & Business Continuity Manager

Location: Newbury HQ - (Full-time remote working during COVID-19)
Salary: Competitive
Hours: 37.5 

COVID-19 Notice: We are continuing recruitment and have implemented new processes that promote candidate and employee safety. As part of this we have moved to a virtual hiring and onboarding process until further notice.

Vodafone UK IT plays a key part in delivering and operating the systems that support our products and service that keep our customers and the UK connected.  Be part of an IT function whose teams constantly drive innovation in support of delivering service excellence. As a member of the UKIT Risk & Compliance team, you will own and oversee the UKIT Resilience Framework, Governance & Reporting model while ensuring compliance is adhered to in line with UKIT, Group and Local Technology Resilience policies.


What will you be doing? 


  • You will be the advocate for promoting the IT Resilience framework within UK IT.
  • You will provide consultation for the development of team BCP’s and Systems Recovery plans/LWI’s in preparation for testing.
  • You will oversee UK IT BCP and IT Resilience preparedness in line with the policy requirements.
  • You will contribute to systems resilience / failover test strategies aligned to internal SLA’s and compliance requirements.
  • You will support major UKIT programmes on the principles of ‘Resilient by Design’ in support of key customer journeys. 
  • You will maintain the UKIT system resilience-profiling repository through collaboration with system owners and 3rd parties. 
  • You will oversee the quarterly submission of the Group Technology Resiliency policy compliance status for UK IT.


Who are we looking for?  


  • Prior experience in Information Technology – resilience and/or compliance or a core ITIL discipline. 
  • Stakeholder Management - Building effective working relationships across management and technical layers in Technology and our service providers.
  • Experience of delivering multiple work-streams against time bound deadlines. 
  • Excellent communications and presentation skills, able to inform, challenge, negotiate and influence both verbally and in writing at all layers of reporting / management.
  • Experience of IT test standards / strategies, implementing test frameworks and facilitating testing (Highly desirable).
  • Experience of working to IT Service Continuity and Technology Risk Management or tangible associated processes (Highly desirable).


What’s in it for you? 


An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone. 

The future is exciting. 

Posting End Date: 14/08/2020

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.