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FCA Compliance Manager

Posting Country:  United Kingdom
Date Posted:  26-Nov-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

FCA Compliance Manager

Location:  Newbury, hybrid working pattern (1-2 days per week in the office)
Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.

Working across the business, our Compliance Monitoring Managers play a key role in assessing the design and operation of processes and controls to ensure Vodafone is meeting its obligations. 
As part of the Compliance Monitoring and Assurance team, you will be responsible for the creation, delivery and maintenance of a robust compliance monitoring framework to meet our regulatory obligations. Working closely with the Senior Compliance Manager, you will play a key role in setting our monitoring agenda and promoting our culture of delivering good customer outcomes. While primarily focused on FCA compliance, you will also consider and act across our wider compliance landscape, to ensure our monitoring approach appropriately reflects emerging risks. This involves creating monitoring plans, evaluating areas of the UK business for compliance, writing reports, presenting findings to senior leadership, and ensuring effective closure of any issues identified. 

What will you be doing? 

•    Create, manage and deliver the monitoring plan, including formal quarterly updates.
•    Provide senior leadership with independent assessments of the design and operation of systems and controls for regulatory compliance.
•    Identify compliance gaps and control weaknesses, agree corrective actions, and hold management to account for delivery.
•    Manage team administration activities, including internal quality assurance, report templates, record keeping and plan version control.
•    Ensure effective tracking of actions to closure, with timely escalation of issues to the Senior Compliance Manager.
•    Liaise with key stakeholders to align activities and share information.
•    Highlight opportunities for process improvement and simplification.
•    Support ad hoc projects as and when required.


Who are we looking for?  

•    Compliance Monitoring experience, including plan management in an FCA authorised firm.
•    FCA handbook knowledge related to systems and controls, CONC and ICOBs, ideally gained in a Compliance Advisory or Monitoring role.
•    Strong analytical, written and communication skills.
•    Appropriate compliance qualifications or equivalent experience.
•    OFCOM or telecommunications experience would be an advantage


What’s in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can


Posting End Date: 11th November 2021


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.