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Senior Expert Solution Management OSS Assurance

Posting Country:  Italy
Date Posted:  27-Sep-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose

  • Accountability for design, development and deployment of systems and complex and versatile solutions across the European markets and Group functions in line with business needs and the domain's  and vertical's strategy. 
  • Accountability to manage the entire Lifecycle of  the systems and solutions in area of accountability, including Identification of technical synergy potentials and derivation of recommendations for action.
  • Responsibility of the execution of complex and strategic  programs & projects and lead of multinational and cross domain working groups.
  • Independency and autonomy in development technical concepts for special tasks and presentation to expert gremiums and management circles.

Key accountabilities and decision ownership

  • Analyse and evaluate the business requirements in accordance with the Demand Management Process and translates into them into Solution Designs. 
  • Development of technical concepts for complex challenges and creation of decision tempates for domain and cross domain management bodies. 
  • Manage the entire project lifecycle, coordinating and steering suppliers during the design, development and implementation phase in accordance to the Delivery Management Process.
  • Accountability for effective Release Management and Capacity Management for accounted systems. 
  • Accountability for project/program delivery in time, quality and budget. Actively evaluating opportunities to optimise the design & delivery process and proposes respective improvements measures.
  • Efficient control and steer of external suppliers, alignment of product roadmap with businesses & domain's strategy.
  • Continuous alignment of business strategies with solution & product roadmap and active consultancy of business stakeholders how innovative solutions can contribute to  their efficiency increase and cost optimization. 
  • Manage stakeholders up to senior management level   across different European markets and Group functions.
  • Represent his domain in VF internal gremiums and expert groups cross market and in Group. 
  • Select and coordinate suppliers for  the design, development and implementation phase in accordance to the Delivery Management Process. 

Behaviours & Competencies

  • Lead project and program teams with more than 10 people in a matrix organisation.
  • Close collaboration with the Design Authorities across domains as well as with E2E Design Authority  to to ensure  solutions' compliance with design guidelines and principles.
  • Contribute with knowledge to the further development of the architectural framework and guidelines.
  • Initiate and lead User Groups for accounted systems and solutions to ensure continuous feedback and improvements. 
  • Evaluate and design concepts to modernise, harmonise and consolidate systems across the markets and actively promotes reuse of strategic solutions to drive efficiency gain and cost reduction. 
  • Apply and actively advertise the use new technologies / methodologies  (e.g. Artificial Intelligence & Machine Learning, Agile Development) in the area of accountability.
  • Manage project / programme budget up to approx. 5 Mio €

Core competencies, knowledge and experience

  • Distinct conceptual and analytical thinking and working.
  • Goal and team-oriented working method, high level of empathy and cultural awareness
  • Professional leadership competence for the decisive shaping of special topics and strategic concepts tailored to the target audience. 
  • High flexibility and resilience, even under high pressure.
  • Excellent communication, presentation and negotiation skills 
  • Customer centric and systematic way of working
  • Ability to work across multi-functional and cultural boundaries to deliver excellent  results and to initiate & drive change
  • Good command of English, both verbally and written

Must have technical / professional qualifications

  • Professional presentation of the project / delivery results as well as of technical concepts up to the Senior Management within main department and within the different business units across markets and Group.
  • Engineering degree (Bachelor / Master) in telecommunications or computer science  or equivalent
  • At least 5 years professional experience  in  telecommunication or IT
  • Very Good Knowledge of IT standards  (i,e, ITIL, ETOM), project management methodologies (e.g. Prince2) and Agile working methods (i.e. Scrum, Design Thinking).  Certifications desirable. 
  • Proven track record in managing large and complex projects and programs
  • Good knowledge of innovative technologies like Artificial Intelligence & Machine Learning.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.