Process Designer Iot & Analytics

Design and delivery end-to-end processes for IoT platforms and Analytics products and services lifecycle, with focus on the end-to-end Customer Experience.

• <span style="font-family:"Times New Roman",serif"><span lang="EN-GB" style="font-family:"Vodafone Lt",sans-serif">Design and set-up of end-to-end processes for new capabilities, products and services developed by the IoT Platforms, MPN and Analytics Squad, with a dotted line report to the Squad Product Owner;
• <span style="font-family:"Times New Roman",serif"><span lang="EN-GB" style="font-family:"Vodafone Lt",sans-serif">Identification and management of the stakeholders to be involved in the design and set-up of the end-to-end processes;
• <span style="font-family:"Vodafone Lt",sans-serif">Analysis and optimization for existing processes (continuous improvement approach).

• <span style="font-family:"Vodafone Lt",sans-serif">Very good knowledge of complete product/service lifecycle processes, from sales to after sales support
• <span style="font-family:"Vodafone Lt",sans-serif">Very good cross-functional stakeholders management
• <span style="font-family:"Vodafone Lt",sans-serif">Agile methodology experience
• <span style="font-family:"Vodafone Lt",sans-serif">Budget management
• <span style="font-family:"Vodafone Lt",sans-serif">Excellent knowledge in IT systems and Technical platforms