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Process Designer Iot & Analytics

Data: 13-nov-2020

Luogo: Milano, IT

Società: Vodafone

Role Purpose

Design and delivery end-to-end processes for IoT platforms and Analytics products and services lifecycle, with focus on the end-to-end Customer Experience.

Key accountabilities and decision ownership
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-GB" style="font-family:"Vodafone Lt",sans-serif">Design and set-up of end-to-end processes for new capabilities, products and services developed by the IoT Platforms, MPN and Analytics Squad, with a dotted line report to the Squad Product Owner;
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-GB" style="font-family:"Vodafone Lt",sans-serif">Identification and management of the stakeholders to be involved in the design and set-up of the end-to-end processes;
  • <span style="font-family:"Vodafone Lt",sans-serif">Analysis and optimization for existing processes (continuous improvement approach).
Core competencies, knowledge and experience
  • <span style="font-family:"Vodafone Lt",sans-serif">Very good knowledge of complete product/service lifecycle processes, from sales to after sales support
  • <span style="font-family:"Vodafone Lt",sans-serif">Very good cross-functional stakeholders management
  • <span style="font-family:"Vodafone Lt",sans-serif">Agile methodology experience
  • <span style="font-family:"Vodafone Lt",sans-serif">Budget management
  • <span style="font-family:"Vodafone Lt",sans-serif">Excellent knowledge in IT systems and Technical platforms