Process Designer Iot & Analytics

Design and delivery end-to-end processes for IoT platforms and Analytics products and services lifecycle, with focus on the end-to-end Customer Experience.

• Design and set-up of end-to-end processes for new capabilities, products and services developed by the IoT Platforms, MPN and Analytics Squad, with a dotted line report to the Squad Product Owner;
• Identification and management of the stakeholders to be involved in the design and set-up of the end-to-end processes;
• Analysis and optimization for existing processes (continuous improvement approach).

• Very good knowledge of complete product/service lifecycle processes, from sales to after sales support
• Very good cross-functional stakeholders management
• Agile methodology experience
• Budget management
• Excellent knowledge in IT systems and Technical platforms